9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
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9.8
Spot Score

SysAid
Streamline IT support anytime, anywhere.
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
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Free Trial available
SysAid offers custom pricing plan
9.7
Spot Score

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
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9.5
Spot Score

Freshdesk
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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9.5
Spot Score
Jitbit Helpdesk
Streamline customer support with Jitbit Helpdesk.
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
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Free Trial available
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Free Trial available
HelpDesk offers custom pricing plan
9.2
Spot Score

Zendesk Support
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Zendesk Support offers custom pricing plan
8.9
Spot Score
Helprace
Effortless help desk management and customer satisfaction.
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Product Description
Helprace is a help desk and ticketing system that enables to run help desk in minutes. With Helprace, team will be able to manage customer tickets, schedule and manage appointments, collect feedback and more within minutes of having Helprace up and running. Features include: Supports unlimited ...
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Free Trial available
8.7
Spot Score

BoldDesk
Streamline your support with BoldDesk's advanced features.
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
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Free Trial available
8.6
Spot Score

HESK
Streamline your customer support with ease.
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Product Description
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
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Free Trial available
7.8
Spot Score

Help Desk Premier
Streamline your help desk needs with ease.
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Product Description
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...
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Free Trial available

Freshservice
Streamline your support process with ease.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
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Free Trial available