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Compare LiveAgent vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

9.7/10

User Ratings

Features

Total Features

25 Features

17 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15
          • $14 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            $20

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            $35

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pageliveagent pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          4.4

          (based on 3462 reviews)

          Rating Distribution

          Excellent

          115

          Very Good

          91

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          Zoho Desk

          4 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          4 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].