Helprace

Effortless help desk management and customer satisfaction.

4.3

Add to compare

Starts from $9/User/Month when Billed Yearly

Visit Website

Helprace Reviews & Ratings

4.3

Very Good

Based on 14 ratings & 4 reviews

Rating Distribution

Excellent

(1)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Showing 1-2 out of 4

Gregory

05/05/16

5 out of 5

Great and complete help desk solution

We use Helprace complete help desk solution with ticketing, community and KB. Plenty of features, user-friendly UI. Everything is perfect and we are just waiting for several personal features to be released for us.

Ken Leonard

05/25/21

4 out of 5

Very easy to implement

PROS & CONS What are the best aspects of this product? easy to implement and easy for customers to access What aspects are problematic or could work better? integration with email platforms What features/services would you like to see in future versions of this product? nothing in particular, has all the basic features What specific problems in your company were solved by this product? customer support and feedback as well as product dev Are you a current user of this product? Yes