9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
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9.8
Spot Score

SysAid
Streamline IT support anytime, anywhere.
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
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Free Trial available
SysAid offers custom pricing plan
9.7
Spot Score

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
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9.6
Spot Score

Gorgias
Effortlessly manage customer interactions and relationships.
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Product Description
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...
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Gorgias offers custom pricing plan
9.5
Spot Score

Freshdesk
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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9.5
Spot Score
Jitbit Helpdesk
Streamline customer support with Jitbit Helpdesk.
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
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Free Trial available
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Free Trial available
HelpDesk offers custom pricing plan
9.2
Spot Score

Zendesk Support
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Zendesk Support offers custom pricing plan
9.0
Spot Score

Deskero
Streamlining customer support, one click at a time.
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Product Description
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
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Free Trial available
8.7
Spot Score

Desk360
Streamline customer support for better business performance.
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Product Description
Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve technical services organization. The help desk software is used by thousands of companies worldwide to ...
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Free Trial available
Desk360 offers custom pricing plan
8.7
Spot Score

BoldDesk
Streamline your support with BoldDesk's advanced features.
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
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Free Trial available
8.3
Spot Score

LabiDesk
Streamline customer support and enhance satisfaction.
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Product Description
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
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Free Trial available
8.3
Spot Score

Smartchat
Connect, convert and grow your business with Smartchat.
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Product Description
Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...
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Free Trial available

Freshservice
Streamline your support process with ease.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
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Free Trial available