Yes, both BoldDesk and Smartchat offer a Free Trial.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Smartchat is designed for Medium Business and Small Business.
Pricing for BoldDesk Starts at $8/User/Month when Billed Yearly whereas for Smartchat Starts at $49/Month.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.
Some top alternatives to Smartchat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, DeskMoz, Lime Talk, WebsiteAlive, ChatFlow247 and Let's Connect.