BoldDesk In-depth Pricing Details

• Email ticketing

• Knowledge base

• Ticket auto assignment

• Custom ticket fields

• SLA management

• Custom views

• Canned response

• Custom domain

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• Includes features of Starter plan, plus

• Ticket event and time trigger rules

• CSAT surveys

• Internal knowledge base

• SLA notification

• Custom status and roles

• Custom email templates

• Custom contact fields

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• Includes features of Growth plan, plus

• Multi-brand help desk

• Multi-brand knowledge base

• Ticket Approvals (New)

• Activity/Task Management (New)

• Knowledge base specific to a contact group

• Add contacts to multiple contact groups

• Brand specific custom email templates

• Unlimited Agents

• Unlimited Articles

• 12,000 Tickets / Year

• Unlimited End-users

• Email ticketing

• Knowledge base

• Ticket auto assignment

• Custom ticket fields

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