IBM
Yes, both BoldDesk and Zendesk Support offer a Free Trial.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Pricing for BoldDesk Starts at $8/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.
Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.