Spot Score

Desk360

Streamline customer support for better business performance.

4.5

(27)

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Desk360?

Affiliate Disclosure

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve technical services organization. The help desk software is used by thousands of companies worldwide to make their business run more smoothly. From a single customer facing portal to standard SaaS offerings. With a low monthly subscription fee, user can provide multiple customers with access to help desk system to service the needs of customers and internal personnel.

Pricing

Starts from $19/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Desk360 software demo

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Desk360 Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Knowledge Base

Ticket Management

Automated Routing

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Customizable Branding

Desk360 Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Desk360 Pricing

Starts from $19/Month when Billed Yearly
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Basic

1 User
1 Product
In-App Message Box
Web Contact Us
Email

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Business

Includes features of Basic plan, plus
App Store
Google Play
Facebook
Twitter

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Enterprise

Explore in-depth pricing

Screenshots of the Desk360 Pricing Page

Disclaimer: Pricing information for Desk360 is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Desk360

Free Desk360 Alternatives

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Freshservice

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Freshdesk

Empower your support team to excel.

9.5

Very Good

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Deskero

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Teamwork Desk

Effortlessly improve customer ...

8.9

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LiveAgent

Connect with your customers on all ...

9.8

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HelpDesk

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SysAid

Streamline IT support anytime,

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Desk360 Reviews & Ratings

4.5

Very Good

Based on 27 ratings & 70 reviews

Rating Distribution

Excellent

(50)

Very Good

(14)

Good

(4)

Poor

(0)

Terible

(2)

User Review

Azra N

08/15/23

4.5 out of 5

"product review for Desk360"

What do you like best about Desk360? East to accessible and hassle-free very nice What do you dislike about Desk360? Sometimes it takes too much time ...

Bulut K

05/22/23

1 out of 5

"One Inbox For All"

What do you like best about Desk360? Whatsapp Business API and official partnership with Meta makes it much easier to integrate cross platforms. What ...

Bulut K

05/22/23

1 out of 5

"One Inbox For All"

What do you like best about Desk360? Whatsapp Business API and official partnership with Meta makes it much easier to integrate cross platforms. What ...

Anonymous User

05/03/23

5 out of 5

"Efficiently Smart"

What do you like best about Desk360? Such an easy process from ticket to solution. The support is spot on! What do you dislike about Desk360? Nothing ...

View all Reviews

Desk360 Integrations

4.4

4.3

4.4

4.5

View all integrations

Desk360 Support

Customer Service

Online

Location

Istanbul, Turkey

Reach out to Desk360 Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Desk360 is a Help Desk Software. Desk360 offers Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to Desk360 includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

Yes, Desk360 provides API.

No, Desk360 doesn't provide mobile app.

Desk360 is located in Istanbul, Turkey

Desk360 offers Free Trial, Freemium, Subscription, Quotation Based pricing models

Yes, Desk360 can integrate with Jira, Trello, ShopifyYou can find more integration for Desk360 here

The starting price of Desk360 is $19/Month when Billed Yearly

Researched by Rajat Gupta