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Compare Desk360 vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $49 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

9.2/10

User Ratings

4.5

(27)

Features

Total Features

13 Features

18 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $49 , Billed Yearly
          Pricing Pans
          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

            Show more +

          • Business

            $24

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

            Show more +

          • Enterprise

          • Suite Team

            $59

            • Industry-leading ticketing system

            • Messaging across web, mobile and social

            • Email, voice, SMS, and live chat support

            Show more +

          • Suite Growth

            $99

            • Includes features of Suite Team plan, plus

            • Help center - Multiple

            • Easy-to-set up automations and workflows with additional options

            Show more +

          • Suite Professional

            $125

            • Includes features of Suite Growth plan, plus

            • AI-powered automated answers - Up to 500

            • Routing based on agent status, capacity and skills, as well as conversation priority

            Show more +

          • Browse all pricing plans
          Pricing Pagedesk360 pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Email Inbox

          4 Screenshots

          Zendesk

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].