Yes, both Desk360 and Freshdesk offer a Free Trial.
Desk360 is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Desk360 Starts at $19/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Desk360 includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.