What is EngageBay Helpdesk System? EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, Accessibility features include an integrated knowledge base, customizable dashboards and email alerting.
Customer Type Large Enterprises
Medium Business
Small Business
EngageBay Helpdesk System software demo Frequently Asked Questions (FAQs) Stuck on something? We're here to help with all the questions and answers in one place.
What is EngageBay Helpdesk System used for?
EngageBay Helpdesk System is a Help Desk Software. EngageBay Helpdesk System offers the following functionalities:
Incident Management Social Media Integration Multi-Channel Communication Macros (Templated Responses) Document Storage Read More What are the top alternatives for EngageBay Helpdesk System?
Here's a list of the best alternatives for EngageBay Helpdesk System
Does EngageBay Helpdesk System provide API?
Yes, EngageBay Helpdesk System provides API.
Does EngageBay Helpdesk System provide a mobile app?
No, EngageBay Helpdesk System doesn’t provide mobile app.
Where is the head office of EngageBay Helpdesk System?
EngageBay Helpdesk System is located in Mountain House, CA
What is the pricing model of EngageBay Helpdesk System?
EngageBay Helpdesk System offers Freemium pricing model
Does EngageBay Helpdesk System integrate with other apps?
We don't have information regarding integrations of the EngageBay Helpdesk System as of now.
