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EngageBay Helpdesk System - Help Desk Software

EngageBay Helpdesk System

Streamline support and solve issues faster

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What is EngageBay Helpdesk System?

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, Accessibility features include an integrated knowledge base, customizable dashboards and email alerting.

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

EngageBay Helpdesk System software demo

View demo

EngageBay Helpdesk System Pricing

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Free Trial

  • Not available

EngageBay Helpdesk System Pricing

  • Offers free forever plan

Pricing Model

  • Freemium

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EngageBay Helpdesk System Support

Contact

+1.(877).509.3570

Customer Service

Business Hours

Location

Mountain House, CA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

EngageBay Helpdesk System is a Help Desk Software. EngageBay Helpdesk System offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to EngageBay Helpdesk System includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

Yes, EngageBay Helpdesk System provides API.

No, EngageBay Helpdesk System doesn't provide mobile app.

EngageBay Helpdesk System is located in Mountain House, CA

EngageBay Helpdesk System offers Freemium pricing model

We don't have information regarding integrations of the EngageBay Helpdesk System as of now.

The starting price is not disclosed by EngageBay Helpdesk System. You can visit EngageBay Helpdesk System pricing page to get the latest pricing.

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Researched by Rajat Gupta