8.5
Spot Score
Empowering customer service excellence, simplified.
Main Features
Pricing
ServiceNow Customer Service Management offers custom pricing plan
Showing 1-10 out of 10
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Community Forums
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Community Forums
AI based Chatbots
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Unique Features
Macros (Templated Responses)
Community Forums
AI based Chatbots
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
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Product Description
Front is help desk software that makes support teams more efficient, enabling them to delight customers. Front's intelligent chat interface leverages the power of AI to answer customer questions accurately and provide helpful recommendations. Front seamlessly integrates with applications like ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Group Calendars
Discussion Boards
+ 9 more
Pricing
Free Trial available, Try Now
Starts from $19/User/Month
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
Spot Score
RECOMMENDED
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
SysAid offers custom pricing plan
9.5
Spot Score
RECOMMENDED
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
9.1
Spot Score
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Product Description
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution integrates with HubSpot CRM to keep in touch with key customer stages in the buying process. Plus, no matter how ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Macros (Templated Responses)
Community Forums
Pricing
Starts from $1,200, also offers free forever plan
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Unique Features
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly