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Compare ServiceNow Customer Service Management vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ServiceNow Customer Service Management Visit Website Visit Website	Zendesk Support (657) Visit Website Visit Website *sponsored

Overview

Description	ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More
Pricing Options	No free trial Not Available	Get Free Trial $49, Billed Yearly
Spotsaas Score	8.5/10 Spot Score	9.2/10 Spot Score
	Visit Website	Visit Website

Features

Total Features	14 Features	18 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$49, Billed Yearly
Pricing Pans Monthly Plans Yearly Plans	Not Available	Suite Team $59 Industry-leading ticketing system + 13 more Suite Growth $99 Includes features of Suite Team plan, plus + 12 more Suite Professional $125 Includes features of Suite Growth plan, plus + 12 more Suite Enterprise $199 All the core elements needed for excellent customer support, and + 10 more
Pricing Page

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	No Reviews	4.3 ( 7934 ) 5 0 4 0 3 0 2 0 1 0
Positive Reviews
Negative Reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Media and Screenshots

Screenshots	No screenshots available.
Videos

Alternatives

Alternatives	Zoho Desk ( 1667 ) Zendesk Support ( 657 ) ManageEngine ServiceDesk Plus ( 130 )	Zoho Desk ( 1667 ) ManageEngine ServiceDesk Plus ( 130 ) Deskero ( 70 )

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].