Compare ServiceNow Customer Service Management vs HubSpot Service Hub vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ServiceNow Customer Service Management Get Quote Get Quote	HubSpot Service Hub (822) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More	HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution ... Read More
Entry Level Pricing	Not Available	Starts from $1,200
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	9.1/10
User Ratings		4.3 (849)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	14 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$1,200
Pricing Pans	Not Available	Free Get Started Contact management Ticketing Live chat Show more + Starter Get Started Includes features of Free tools, plus Conversation routing Simple ticket automation Show more + Professional Get Started Includes features of the Starter plan, plus Service analytics Customer feedback surveys Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.3 (based on 849 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 750 Very Good 65 Good 5 Poor 2 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Xero 4.2 (5582 reviews) Airtable 3.9 (1330 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)

Customers

Customers	Rogers 7Eleven LLOYDS	Stella Santa Cruz gofundme Charity

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither ServiceNow Customer Service Management nor HubSpot Service Hub offers a free trial.

ServiceNow Customer Service Management is designed for Large Enterprises, Medium Business and Small Business.

HubSpot Service Hub is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HubSpot Service Hub begins at $1,200, while pricing details for ServiceNow Customer Service Management are unavailable.

Some top alternatives to ServiceNow Customer Service Management includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, CRMdesk, HESK, BoldDesk and Little SaaS Communication.

Some top alternatives to HubSpot Service Hub includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Salesforce Service Cloud, Helpspot, Helprace, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ServiceNow Customer Service Management vs HubSpot Service Hub vs Zoho Desk vs Zendesk Support

ServiceNow Customer Service Management

HubSpot Service Hub

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure