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Compare ServiceNow Customer Service Management vs HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Description

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Pricing Options
  • No free trial
  • Not Available
  • Free Trial available
  • $29, Billed Yearly
Spotsaas Score

8.5/10

Spot Score

9.4/10

Spot Score

Features

Total Features

14 Features

15 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29, Billed Yearly
          Pricing Pans

          Monthly Plans

          Yearly Plans

          • Not Available
          Pricing Pageservicenow-customer-service-management pricinghelpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          not-available-review

          5

          1

          4

          0

          3

          0

          2

          0

          1

          0

          Positive Reviews
          not-available-review
          Negative Reviews
          not-available-review

          Integrations

          Integration with other apps

          No Integration information available.

          Jira
          Jira

          Product Management Software

          Salesforce
          Salesforce

          CRM Software

          HubSpot CRM
          HubSpot CRM

          CRM Software

          Media and Screenshots

          Screenshots

          No screenshots available.

          Ticket Detail
          Videos
          video-0
          video-0

          Alternatives

          Alternatives

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].