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Compare ServiceNow Customer Service Management vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Pricing Options
  • No free trial
  • Not Available
  • Free Trial available
  • $14, Billed Yearly
Spotsaas Score

8.5/10

Spot Score

9.7/10

Spot Score

Features

Total Features

14 Features

17 Features

Unique Features

      Pricing

      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available

      User Reviews

      User Ratings

      No Reviews

      not-available-review

      4.4

      ( 3462 )

      5

      0

      4

      0

      3

      0

      2

      0

      1

      0

      Positive Reviews
      not-available-review
      not-available-review
      Negative Reviews
      not-available-review
      not-available-review

      Integrations

      Integration with other apps

      No Integration information available.

      Zoho Books
      Zoho Books

      Accounting Software

      Jira
      Jira

      Product Management Software

      Trello
      Trello

      Project Management Software

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zoho Desk
      Videos
      video-0
      video-0

      Alternatives

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      Our Picks

      Zendesk Support - Help Desk Software
      Zendesk Support

      personalizes customer support solution

      Visit Website
      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      Flexible software to empower IT help desk

      Visit Website

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].