Companies may use live chat software to connect with website visitors in real time via chat windows. Customer service employees can use live chat software to assist consumers who have queries about items or how to navigate the website. Support agents can utilise pop-up chat windows to encourage... Read more
Researched and Edited by Rajat Gupta
Last updated: March 2025
Researched and Edited by Rajat Gupta
Last updated: March 2025
Common Features
Visitor Targeting
Knowledge Database
Agent Scheduling
Shortcut Messages
+ 27 more
Unique Features
Chat (Messaging)
Community Forums
Multi-channel Messaging
Customer Engagement
+ 100 more
Pricing
58% Software offers Free Trial
40% Software offers Freemium
Featured Product
Showing 21-40 out of 154
9.2
Spot Score
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Product Description
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
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Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
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Product Description
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
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Acquire offers custom pricing plan
9.1
Spot Score
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Product Description
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
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Free Trial available
Starts from $13.50/Month when Billed Yearly
9.1
Spot Score
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Product Description
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...
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Starts from $12.50/Month when Billed Yearly, also offers free forever plan
9.1
Spot Score
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Product Description
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor ...
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Free Trial available
Starts from $1,490/Year
9.1
Spot Score
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Product Description
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
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Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
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Starts from $29/Month, also offers free forever plan
9.0
Spot Score
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Product Description
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...
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Free Trial available
Starts from $24/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
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Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
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Free Trial available
Starts from $19/User/Month when Billed Yearly
9.0
Spot Score
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Product Description
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
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Free Trial available
Starts from $39/User/Month when Billed Yearly
9.0
Spot Score
Product Description
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...
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Free Trial available, Try Now
Starts from $39/User/Month
9.0
Spot Score
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Product Description
User.com is a fast, powerful, and easy to use software that will help you connect with your prospective customers and increase your online sales. It's created to bring simplicity to marketing automation tools.
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User.com offers custom pricing plan
8.9
Spot Score
Product Description
LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...
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LivePerson offers custom pricing plan
8.9
Spot Score
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Product Description
SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...
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Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score
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Product Description
Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...
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Free Trial available
Starts from $7.20/User/Month when Billed Yearly
8.9
Spot Score
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Product Description
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
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Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score
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Product Description
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
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Free Trial available
Starts from $10/User/Month when Billed Yearly
8.9
Spot Score
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Product Description
The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...
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Free Trial available
Starts from $9/User/Month when Billed Yearly
8.9
Spot Score
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Product Description
The SALESmanago Marketing Automation Software is an easy-to-use and flexible marketing automation platform designed specifically to meet your e-commerce needs. It's unique approach allows you to quickly identify and deliver upsell offers, personalized content, loyalty programs, lead scoring, ...
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SALESmanago offers custom pricing plan