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List of Live Chat Software

What is Live Chat Software?

Companies may use live chat software to connect with website visitors in real time via chat windows. Customer service employees can use live chat software to assist consumers who have queries about items or how to navigate the website. Support agents can utilise pop-up chat windows to encourage...  Read more

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Researched and Edited by Rajat Gupta

Last updated: March 2025

Live Chat Software overview

Read buyer's guide
page-autohor

Researched and Edited by Rajat Gupta

Last updated: March 2025

Common Features

  • Visitor Targeting

  • Knowledge Database

  • Agent Scheduling

  • Shortcut Messages

+ 27 more

Unique Features

  • Chat (Messaging)

  • Community Forums

  • Multi-channel Messaging

  • Customer Engagement

+ 100 more

Pricing

  • 58% Software offers Free Trial

  • 40% Software offers Freemium

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Showing 21-40 out of 154

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List of the Top Live Chat Software as of March 2025

9.2

Spot Score

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

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Product Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

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Pricing

Free Trial available

Starts from $90/Month when Billed Yearly, also offers free forever plan

9.2

Spot Score

Acquire - Live Chat Software

Acquire

Streamline customer engagement and drive growth.

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4.5

(44)

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Product Description

. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...

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Pricing

Acquire offers custom pricing plan

9.1

Spot Score

REVE Chat - Live Chat Software

REVE Chat

Empower your online communication with REVE Chat.

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3.4

(23)

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Product Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

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Pricing

Free Trial available

Starts from $13.50/Month when Billed Yearly

9.1

Spot Score

Tidio Chat - Live Chat Software

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

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Product Description

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

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Pricing

Starts from $12.50/Month when Billed Yearly, also offers free forever plan

9.1

Spot Score

UseResponse - Help Desk Software

UseResponse

Effortless help desk management made easy.

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4.2

(21)

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Product Description

UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor ...

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Pricing

Free Trial available

Starts from $1,490/Year

9.1

Spot Score

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

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4.0

(84)

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Product Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

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Pricing

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Respond.io - Live Chat Software

Respond.io

Streamline your business messaging for faster results.

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Product Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

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Pricing

Starts from $29/Month, also offers free forever plan

9.0

Spot Score

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

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4.6

(17)

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Product Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

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Pricing

Free Trial available

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

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4.6

(1)

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Product Description

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

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Pricing

Free Trial available

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.0

Spot Score

Pure Chat - Live Chat Software

Pure Chat

Connect with visitors and customers seamlessly.

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Product Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

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Pricing

Free Trial available

Starts from $39/User/Month when Billed Yearly

9.0

Spot Score

Dixa - Help Desk Software

Dixa

Efficient, collaborative, and customizable customer support solution.

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Product Description

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...

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Pricing

Free Trial available, Try Now

Starts from $39/User/Month

9.0

Spot Score

User.com - Marketing Automation Software

User.com

Accelerate conversions with User.com's powerful automation.

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4.3

(38)

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Product Description

User.com is a fast, powerful, and easy to use software that will help you connect with your prospective customers and increase your online sales. It's created to bring simplicity to marketing automation tools.

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Pricing

User.com offers custom pricing plan

8.9

Spot Score

LivePerson - Live Chat Software

LivePerson

Upgrade your customer conversations with LivePerson.

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Product Description

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...

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Pricing

LivePerson offers custom pricing plan

8.9

Spot Score

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

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Product Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

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Pricing

Free Trial available, Try Now

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

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3.6

(10)

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Product Description

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

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Pricing

Free Trial available

Starts from $7.20/User/Month when Billed Yearly

8.9

Spot Score

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

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4.8

(17)

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Product Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

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Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

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4.5

(70)

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Product Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

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Pricing

Free Trial available

Starts from $10/User/Month when Billed Yearly

8.9

Spot Score

Paldesk - Live Chat Software

Paldesk

Effortless customer support at your fingertips.

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4.5

(11)

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Product Description

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

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Pricing

Free Trial available

Starts from $9/User/Month when Billed Yearly

8.9

Spot Score

SALESmanago - Marketing Automation Software

SALESmanago

Drive ROI with personalized automation.

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Product Description

The SALESmanago Marketing Automation Software is an easy-to-use and flexible marketing automation platform designed specifically to meet your e-commerce needs. It's unique approach allows you to quickly identify and deliver upsell offers, personalized content, loyalty programs, lead scoring, ...

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Pricing

SALESmanago offers custom pricing plan

Live Chat Software Buyer's Guide