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9.2/10

Spot Score

Acquire - Live Chat Software

Acquire

Streamline customer engagement and drive growth.

4.5

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Acquire offers custom pricing plan

Acquire Reviews & Ratings

4.5

Very Good

Based on 40 ratings & 44 reviews

Rating Distribution

Excellent

(26)

Very Good

(12)

Good

(3)

Poor

(1)

Terible

(2)

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Showing 1-10 out of 44

FR

Francis R

12/08/23

5 out of 5

"Acquire Your New Chat Specialised"

What do you like best about Acquire? Transfer the data in chat, makes convenient to use also good API support. What do you dislike about Acquire? So far couldn't get any reason for dislike, need to use much more to analyse this. What problems is Acquire solving and how is that benefiting you? It is giving chat support for all issues. Encouraging users to use Acquire for small issues, which is giving more time for us to focus on other work

PS

prabin s

08/16/22

5 out of 5

"Simple way to connect to your customers"

What do you like best about Acquire? Everything a small businesses needs to connect via the website and enhance customer experice. What do you dislike about Acquire? Updating standard messages is hard. Reporting could be automated to share monthly insights, unreliable address field in the profile section and Connet Microsoft CRM. What problems is Acquire solving and how is that benefiting you? Team management, Knowledge base, chatbot, chat conversations.

MN

Mohammad N

12/14/21

5 out of 5

"Helpful marketing Platform"

What do you like best about Acquire? The platform is is professional made and i found them professional in marketing relationship tools, all features are made professionally to so customers can intrect easily What do you dislike about Acquire? I found almost everything helpful using this platform, however there are more rooms to make the part of software open for other developers to get involved and integrate their apps with it as API. Recommendations to others considering Acquire: I ...

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AS

Asharam S

07/24/21

5 out of 5

"Co-browsing played a vital role to our sucess during pandemic."

What do you like best about Acquire? The second wave impacted our business, and due to this our team felt a little bit down; even they're willing to support our end customers. We internally decided to try cobrowse to enhance CX, and luckily Acquire have this excellent solution which seamlessly fit our requirement. Plus, Acquire support goes above & beyond. I see constant innovation & addons in the system, miles to go with Acquire. What do you dislike about Acquire? Aah, I don't see any cons ...

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CH

Christina H

07/22/21

5 out of 5

"The best experience!"

What do you like best about Acquire? Personalized customer experience and feedback loop! What do you dislike about Acquire? Nothing, it is better than everything I have used before and constantly updated. Recommendations to others considering Acquire: Excellent team and easy to set up What problems is Acquire solving and how is that benefiting you? customer success

AF

Alagrand F

07/17/21

5 out of 5

"It has been pleasant experience using Acquire.io since a year now."

What do you like best about Acquire? I like the in-browser screen sharing and audio, video calling feature. What do you dislike about Acquire? It doesn't have a mobile application right now Recommendations to others considering Acquire: Acquire solved problem of direct communication with your customers effectively What problems is Acquire solving and how is that benefiting you? We have more than 100+ Sellers whom we have educated how to use our Seller Inventory Management System: ...

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MR

Mushfiq R

07/15/21

5 out of 5

"Great tool overall that handles the chat side of support and acquisition superbly"

What do you like best about Acquire? How well their tool served our support needs, but also our efforts on the acquistion and lead nurturing side. Acquire has native functionality for web messaging, and analytics related to that, which lets us target visitors at key points of their user journey and push them across the finish line What do you dislike about Acquire? When we were using Acquire they didn't have support for email within their messaging platform. That may have changed ...

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AU

Anonymous User

07/15/21

5 out of 5

"Great for digital customer experience"

What do you like best about Acquire? Super intuitive and easy to use - good customer support What do you dislike about Acquire? Sometimes too many requests and notifications What problems is Acquire solving and how is that benefiting you? Been able to engage with customers in a modern and digital way - also the ability to collaborate real time.

BH

Brandon H

03/02/21

5 out of 5

"Game Changer for Live Chat"

What do you like best about Acquire? This platform is exactly what we were looking for. The installation and configuration process is ultra-lightweight (simple JavaScript inclusions). Acquire enables our call center team to communicate with members across multiple domains and the experience is seamless. What do you dislike about Acquire? We haven't yet encountered anything that causes us an issue. We're solidly happy with the platform. In the future, it would be great to see acceptance of ...

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AH

Andrew H

02/09/21

5 out of 5

"The best tool for website chats!"

What do you like best about Acquire? The simplicity of the platform. This is a system that can be used by the smallest, and biggest organizations that are searching for a website chat solution. As a small organization, with simple needs this fit very well into what we were looking for. What do you dislike about Acquire? Honestly, hard to find much I didn't like. From first meeting, to implementation, to follow ups the Acquire team has been brilliant. What problems is Acquire solving and how ...

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