Acquire Reviews in February 2025: User Ratings, Pros & Cons

"Acquire Your New Chat Specialised"

What do you like best about Acquire? Transfer the data in chat, makes convenient to use also good API support. What do you dislike about Acquire? So far couldn't get any reason for dislike, need to use much more to analyse this. What problems is Acquire solving and how is that benefiting you? It is giving chat support for all issues. Encouraging users to use Acquire for small issues, which is giving more time for us to focus on other work

"Smooth Chat experience"

What do you like best about Acquire? I like the fact that the feature is smooth looking and I can also import images and necessary graphics to communicate better with my customer What do you dislike about Acquire? I am not sure because I have what I need to chat about. maybe better a system to set up responses. Recommendations to others considering Acquire: Just try it and be satisfied. It is easy to use and has a lot of chat essential features What problems is Acquire solving and how is ...

"Simple to integrate and use, with one important flaw"

What do you like best about Acquire? Simply interface. Easy integration process with our existing software. Easy to manage multiple chats at a time. What do you dislike about Acquire? The notifications for the desktop version work sporadically. The mobile app does not have notifications at all. This has caused me to miss chats that have come in. This flaw must be addressed, and we have reached out to customer support multiple times with no answers provided. What problems is Acquire solving ...

"Simple way to connect to your customers"

What do you like best about Acquire? Everything a small businesses needs to connect via the website and enhance customer experice. What do you dislike about Acquire? Updating standard messages is hard. Reporting could be automated to share monthly insights, unreliable address field in the profile section and Connet Microsoft CRM. What problems is Acquire solving and how is that benefiting you? Team management, Knowledge base, chatbot, chat conversations.

"v.1 is buggy with dropped notifications"

What do you like best about Acquire? Workflows are not to difficult to set up What do you dislike about Acquire? Lack of sound notifications for our support team led to missed live chats What problems is Acquire solving and how is that benefiting you? v.2 supposedly will relieve us of some of these pain points.

"Helpful marketing Platform"

What do you like best about Acquire? The platform is is professional made and i found them professional in marketing relationship tools, all features are made professionally to so customers can intrect easily What do you dislike about Acquire? I found almost everything helpful using this platform, however there are more rooms to make the part of software open for other developers to get involved and integrate their apps with it as API. Recommendations to others considering Acquire: I ...

"Good co-browsing product"

What do you like best about Acquire? Easy to use for multiple seats and low overhead What do you dislike about Acquire? A bit slow to connect and co-browse with end-users What problems is Acquire solving and how is that benefiting you? Co-Browsing for clients. Able to provide better customer service and experience when we are able to see what they see

"Co-browsing played a vital role to our sucess during pandemic."

What do you like best about Acquire? The second wave impacted our business, and due to this our team felt a little bit down; even they're willing to support our end customers. We internally decided to try cobrowse to enhance CX, and luckily Acquire have this excellent solution which seamlessly fit our requirement. Plus, Acquire support goes above & beyond. I see constant innovation & addons in the system, miles to go with Acquire. What do you dislike about Acquire? Aah, I don't see any cons ...

"The best experience!"

What do you like best about Acquire? Personalized customer experience and feedback loop! What do you dislike about Acquire? Nothing, it is better than everything I have used before and constantly updated. Recommendations to others considering Acquire: Excellent team and easy to set up What problems is Acquire solving and how is that benefiting you? customer success

"All In One Platform for eCommerce Communication"

What do you like best about Acquire? There is a lot of everything in Acquire when it comes to communicating with customers in real time. We really like how Acquire centralizes the main ways our guests like to communicate with us online: chat, email, VOIP and text. What do you dislike about Acquire? It's a new product, so it's not without bugs or issues. The good news is the Acquire team is pretty quick to fix any bugs that we find. Recommendations to others considering Acquire: Try Acquire ...