spotsaas-logo
Get Listed

Incident Management Software

What is Incident Management Software?

An Incidence management system is software that helps with managing support incidents in an organization. IMS is a software product category that deals with streamlining and automating the tasks involved in incident responses, based upon processes defined in the Operations Resource Planning...  Read more

page-autohor

Researched and Edited by Rajat Gupta

Last updated: December 2024

Incident Management Software overview

Read buyer's guide
page-autohor

Researched and Edited by Rajat Gupta

Last updated: December 2024

Common Features

  • Incident Reporting

  • Real-time Dashboard

  • Enriched Notifications

  • Task Management

+ 8 more

Unique Features

  • Routing

Pricing

  • 60% Software offers Free Trial

  • 40% Software offers Freemium

Filter results

Sort by :

Recommended
Sponsored
Score
Rating
Alphabetical

Features

+ Show 8 more

I'm looking for Incident Management Software that is:

Share this page

Showing 1-20 out of 35

to-rated

List of the Top Incident Management Software as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.8/10

Spot Score

PagerDuty - Incident Management Software

PagerDuty

Streamline incident management with PagerDuty.

Add to compare

Product Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...

Read more

Pricing

Free Trial available, Try Now

Starts from $10

9.4/10

Spot Score

xMatters - Incident Management Software

xMatters

Transform incidents into opportunities for growth.

Add to compare

Product Description

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...

Read more

Pricing

Free Trial available

Starts from $16/User/Month, also offers free forever plan

9.1/10

Spot Score

AlertOps - Incident Management Software

AlertOps

Streamline your incident management with real-time alerts.

Add to compare

Product Description

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...

Read more

Pricing

Free Trial available

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

9.0/10

Spot Score

Opsgenie - Incident Management Software

Opsgenie

Reduce downtime with intelligent incident management.

Add to compare

Product Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...

Read more

Pricing

Free Trial available, Try Now

Starts from $9/User/Month when Billed Yearly, also offers free forever plan

8.9/10

Spot Score

OnPage - Incident Management Software

OnPage

Effortlessly streamline incident management with OnPage.

Add to compare

Product Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all sizes can use OnPage to monitor, report on and improve their response times ...

Read more

Pricing

Free Trial available, Try Now

Starts from $13.99/User/Month

8.6/10

Spot Score

CloudFabrix - Incident Management Software

CloudFabrix

Real-time coordination for effective firefighting.

4.0

(10)

Add to compare

Product Description

CloudFabrix incident management software provides firefighters with a mobile command platform, providing the ability to share information, plan strategies and update operational plans in real time. The software allows incident commanders to see the entire world of information they need in one ...

Read more

Pricing

Free Trial available

CloudFabrix offers custom pricing plan

8.6/10

Spot Score

Moogsoft - Incident Management Software

Moogsoft

Streamline IT incident management for faster resolution.

4.4

(37)

Add to compare

Product Description

Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, ...

Read more

Pricing

Starts from $833/Month, also offers free forever plan

8.5/10

Spot Score

Zenduty - Incident Management Software

Zenduty

Efficiently manage and resolve incidents with Zenduty.

Add to compare

Product Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...

Read more

Pricing

Free Trial available, Try Now

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

8.5/10

Spot Score

Blameless - Incident Management Software

Blameless

Collaborate with ease, manage incidents blameless.

5.0

(64)

Add to compare

Product Description

Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been designed from the ground up in consultation with experts from the field of incident management to incorporate ...

Read more

Pricing

Starts from $20/User/Month

8.5/10

Spot Score

BigPanda - Incident Management Software

BigPanda

Streamlining crisis management for faster resolution.

4.0

(72)

Add to compare

Product Description

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace violence event, workplace emergency, or a flood emergency, BigPanda helps ...

Read more

Pricing

BigPanda offers custom pricing plan

8.4/10

Spot Score

Spike.sh - Incident Management Software

Spike.sh

Streamline your workflow with Spike.sh

2.1

Add to compare

Product Description

Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...

Read more

Pricing

Free Trial available, Try Now

Starts from $7/User/Month

8.4/10

Spot Score

VictorOps - Incident Management Software

VictorOps

Streamline incident management with smarter communication and control.

4.6

(45)

Add to compare

Product Description

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles ...

Read more

Pricing

Free Trial available, Try Now

Starts from $5/User/Month when Billed Yearly

8.4/10

Spot Score

Squadcast - Incident Management Software

Squadcast

Unite your team, protect your business.

Add to compare

Product Description

Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an even more powerful incident response team. It's easy to set up and use, with no installation required, and ...

Read more

Pricing

Free Trial available, Try Now

Starts from $9/User/Month when Billed Yearly, also offers free forever plan

8.3/10

Spot Score

Rootly - Incident Management Software

Rootly

Streamline your incident management with Rootly.

Add to compare

Product Description

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant teams within seconds. With Rootly, you can easily manage incidents directly ...

Read more

Pricing

Rootly offers custom pricing plan

8.1/10

Spot Score

YetiCloud - Incident Management Software

YetiCloud

Empowering fire management with geospatial precision.

Add to compare

Product Description

YetiCloud facilitates Incident Management by providing a cloud-based, geospatially-aware tool for containing the spread of wildfires and by monitoring the effectiveness of prescribed fire management programs. It also offers stakeholders a comprehensive electronic communications platform to ...

Read more

Pricing

Starts from $84/Node, also offers free forever plan

8.0/10

Spot Score

FireHydrant - Incident Management Software

FireHydrant

Effortlessly extinguish chaos with FireHydrant.

4.8

(47)

Add to compare

Product Description

Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks from alert to retrospective, FireHydrant allows you to focus on resolving issues faster. It also documents ...

Read more

Pricing

Free Trial available

FireHydrant offers custom pricing plan

8.0/10

Spot Score

Mission Manager - Incident Management Software

Mission Manager

Efficient emergency management made simple.

5.0

(1)

Add to compare

Product Description

Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel and asset records to keep up with equipment and maintenance schedules. With built-in collaboration tools, ...

Read more

Pricing

Free Trial available

Mission Manager offers custom pricing plan

8.0/10

Spot Score

Splunk On-Call - Incident Management Software

Splunk On-Call

Simplify incident management and prevent service disruptions.

4.6

(49)

Add to compare

Product Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitive interface coupled with powerful search and reporting capabilities, Splunk ...

Read more

Pricing

Free Trial available, Try Now

Starts from $5/User/Month when Billed Yearly

8.0/10

Spot Score

Amixr - Incident Management Software

Amixr

Real-time incident management at your fingertips.

Add to compare

Product Description

Amixr provides a web-based service that enables organizations to effectively manage their incident and alerts across the enterprise. Using an intuitive self-service platform, users can view, create, assign, acknowledge and track incidents in real time. The AMIXR software is automated, allowing ...

Read more

Pricing

Starts from $8/User/Month, also offers free forever plan

7.9/10

Spot Score

IBM Cloud Pak for Watson AIOps - Incident Management Software

IBM Cloud Pak for Watson AIOps

Transform your IT operations with AI-powered insights.

4.1

(25)

Add to compare

Product Description

IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling features like Event Grouping, Natural Language Processing and Seamless Integration. So you gain an integrated ...

Read more

Pricing

IBM Cloud Pak for Watson AIOps offers custom pricing plan

Incident Management Software Buyer's Guide

How To Choose The Best Incident Management Software

0

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These Are the key features of Incident Management Software

Read More

Yes. Here are some Incident Management Software available with the mobile app