What is Incident Management Software?
An Incidence management system is software that helps with managing support incidents in an organization. IMS is a software product category that deals with streamlining and automating the tasks involved in incident responses, based upon processes defined in the Operations Resource Planning... Read more
Researched and Edited by Rajat Gupta
Last updated: December 2024
Incident Management Software overview
Read buyer's guideResearched and Edited by Rajat Gupta
Last updated: December 2024
Common Features
Incident Reporting
Real-time Dashboard
Enriched Notifications
Task Management
+ 8 more
Unique Features
Routing
Pricing
60% Software offers Free Trial
40% Software offers Freemium
Showing 1-20 out of 35
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9.8/10
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Product Description
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
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Free Trial available, Try Now
Starts from $10
9.4/10
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Product Description
xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...
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Free Trial available
Starts from $16/User/Month, also offers free forever plan
9.1/10
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Product Description
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...
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Free Trial available
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
9.0/10
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Product Description
Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...
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Free Trial available, Try Now
Starts from $9/User/Month when Billed Yearly, also offers free forever plan
8.9/10
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Product Description
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all sizes can use OnPage to monitor, report on and improve their response times ...
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Free Trial available, Try Now
Starts from $13.99/User/Month
8.6/10
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Product Description
CloudFabrix incident management software provides firefighters with a mobile command platform, providing the ability to share information, plan strategies and update operational plans in real time. The software allows incident commanders to see the entire world of information they need in one ...
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Free Trial available
CloudFabrix offers custom pricing plan
8.6/10
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Product Description
Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, ...
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Starts from $833/Month, also offers free forever plan
8.5/10
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Product Description
Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...
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Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
8.5/10
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Product Description
Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been designed from the ground up in consultation with experts from the field of incident management to incorporate ...
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Starts from $20/User/Month
8.5/10
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Product Description
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace violence event, workplace emergency, or a flood emergency, BigPanda helps ...
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BigPanda offers custom pricing plan
8.4/10
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Product Description
Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...
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Free Trial available, Try Now
Starts from $7/User/Month
8.4/10
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Product Description
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles ...
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Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly
8.4/10
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Product Description
Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an even more powerful incident response team. It's easy to set up and use, with no installation required, and ...
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Free Trial available, Try Now
Starts from $9/User/Month when Billed Yearly, also offers free forever plan
8.3/10
Spot Score
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Product Description
Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant teams within seconds. With Rootly, you can easily manage incidents directly ...
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Rootly offers custom pricing plan
8.1/10
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Product Description
YetiCloud facilitates Incident Management by providing a cloud-based, geospatially-aware tool for containing the spread of wildfires and by monitoring the effectiveness of prescribed fire management programs. It also offers stakeholders a comprehensive electronic communications platform to ...
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Starts from $84/Node, also offers free forever plan
8.0/10
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Product Description
Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks from alert to retrospective, FireHydrant allows you to focus on resolving issues faster. It also documents ...
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Free Trial available
FireHydrant offers custom pricing plan
8.0/10
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Product Description
Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel and asset records to keep up with equipment and maintenance schedules. With built-in collaboration tools, ...
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Free Trial available
Mission Manager offers custom pricing plan
8.0/10
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Product Description
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitive interface coupled with powerful search and reporting capabilities, Splunk ...
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Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly
8.0/10
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Product Description
Amixr provides a web-based service that enables organizations to effectively manage their incident and alerts across the enterprise. Using an intuitive self-service platform, users can view, create, assign, acknowledge and track incidents in real time. The AMIXR software is automated, allowing ...
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Starts from $8/User/Month, also offers free forever plan
7.9/10
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Product Description
IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling features like Event Grouping, Natural Language Processing and Seamless Integration. So you gain an integrated ...
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IBM Cloud Pak for Watson AIOps offers custom pricing plan
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