- Real-time Dashboard
- Audit Trail
- Incident Reporting
- Ticket Management
Simplify Your Approach to Incident Response
(53 ratings)
Starts from $5/User/Month when Billed Yearly
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8.4/10
Spot Score
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. ... Read More
A real-time dashboard is a software feature that provides users with live, up-to-date information on various performance indicators and metrics. It allows users to monitor and track ongoing activities and data in real-time, giving them an accurate and comprehensive view of their business or operations. The main purpose of a real-time dashboard is to display data in a visually appealing and easy-to-understand format, allowing users to quickly and efficiently analyze and make informed decisions based on the latest information. This feature is especially useful in
An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source. With the use of the audit trail, an auditor can track the financial data of a specific transaction from the general ledger to its source document. Audit Trail is a live record of changes on your site – it keeps a log of everything that’s ever happened. Any changes made to properties, taxonomies, terms or users will automatically be recorded in the audit trail table. This includes the changes which are not visible to the end user: updating unpublished post or pages, deleting archived items, editing user profiles, etc.
An incident report is a written record of a specific incident's facts. The report usually pertains to a worksite accident or injury and any strange worksite incidents, including near misses. After an incident or injury, incident reports should be completed as soon as feasible. The report can only be used or distributed within the company. However, if the occurrence is severe enough, it will very certainly need to be reported to insurers, regulatory organizations, or the police. Any incident involving worker safety should be documented, no matter how minor it appears. After the incident has occurred and any injured persons have been taken care of, an inquiry into what transpired should be conducted as soon as feasible.
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be done. Ticket management is a crucial business strategy built into almost all bug tracking software. Complex problems that can't be resolved in a chat can be handled through tickets. Because they're all in one spot, no inquiry goes unanswered. Customers can leave you messages in the chat widget even if you are unavailable. These communications will be saved as tickets, and you will be able to respond when you return to the internet. When a problem is too tough to handle on chat, you can also file a ticket while talking to a customer.
Starts from $5 when Billed Yearly
Monthly plans
Show all features
Starter
$8
Users: 10
100+ Out-of-the-Box Integrations
ITSM Integrations (ServiceNow, JIRA)
Advanced Splunk Integrations
Unlimited Custom Integrations via REST API
Reroute, Ack, Snooze and Resolve in Slack
Route Alerts to Private Slack Channels
Route Alerts Based on Team to Slack Channels
Growth
$30
Includes Starter Plan features, plus
Users: Unlimited
Enriched Notifications with Runbooks and Annotations
Enterprise
$33
Includes Growth Plan features, plus
ITSM Integrations (ServiceNow, JIRA)
Similar Incidents
Suggested Responders
Enriched Notifications with Runbooks and Annotations
Noise Suppression (Alert Rules Engine)
Appended Alert Instructions and Images
Advanced Analytics
Custom
Includes Enterprise Plan features, plus
Users: Unlimited
Yearly plans
Show all features
Starter
$5
/User/Month
Users: 10
100+ Out-of-the-Box Integrations
ITSM Integrations (ServiceNow, JIRA)
Advanced Splunk Integrations
Unlimited Custom Integrations via REST API
Reroute, Ack, Snooze and Resolve in Slack
Route Alerts to Private Slack Channels
Route Alerts Based on Team to Slack Channels
Growth
$23
/User/Month
Includes Starter Plan features, plus
Users: Unlimited
Enriched Notifications with Runbooks and Annotations
Enterprise
$25
/User/Month
Includes Growth Plan features, plus
ITSM Integrations (ServiceNow, JIRA)
Similar Incidents
Suggested Responders
Enriched Notifications with Runbooks and Annotations
Noise Suppression (Alert Rules Engine)
Appended Alert Instructions and Images
Advanced Analytics
Custom
Includes Enterprise Plan features, plus
Users: Unlimited
Starter
$8
Users: 10
100+ Out-of-the-Box Integrations
ITSM Integrations (ServiceNow, JIRA)
Advanced Splunk Integrations
Unlimited Custom Integrations via REST API
Reroute, Ack, Snooze and Resolve in Slack
Route Alerts to Private Slack Channels
Route Alerts Based on Team to Slack Channels
Growth
$30
Includes Starter Plan features, plus
Users: Unlimited
Enriched Notifications with Runbooks and Annotations
Enterprise
$33
Includes Growth Plan features, plus
ITSM Integrations (ServiceNow, JIRA)
Similar Incidents
Suggested Responders
Enriched Notifications with Runbooks and Annotations
Noise Suppression (Alert Rules Engine)
Appended Alert Instructions and Images
Advanced Analytics
Custom
Includes Enterprise Plan features, plus
Users: Unlimited
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Disclaimer: Pricing information for VictorOps is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles alerting, collaboration, and the workflow to give user control over the chaos of real-world production incidents.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta