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Compare VictorOps vs Incident.io

Overview

Description

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

7.8/10

User Ratings

4.6

(53)

4.8

(22)

Features

Total Features

4 Features

5 Features

Common Features (2)
  • Real-time Dashboard
  • Incident Reporting
  • Real-time Dashboard
  • Incident Reporting
Unique Features
  • Audit Trail
  • Ticket Management
  • Incident Prioritization
  • Disaster Recovery
  • Task Management
  • Audit Trail
  • Ticket Management
  • Incident Prioritization
  • Disaster Recovery
  • Task Management

Pricing

Pricing Option
  • No free trial
  • Subscription
  • Quotation Based
Starting From
  • $5 , Billed Yearly
  • $16 , Billed Yearly
Pricing Pans
  • Starter

    $8

    • Users: 10

    • 100+ Out-of-the-Box Integrations

    • ITSM Integrations (ServiceNow, JIRA)

    Show more +

  • Growth

    $30

    • Includes Starter Plan features, plus

    • Users: Unlimited

    • Enriched Notifications with Runbooks and Annotations

  • Enterprise

    $33

    • Includes Growth Plan features, plus

    • ITSM Integrations (ServiceNow, JIRA)

    • Similar Incidents

    Show more +

  • Browse all pricing plans
  • Starter

    $19

    • Viewers - Unlimited

    • Workflows - 3

    • Custom Field - 5

    Show more +

  • Pro

    $28

    • Viewers - Unlimited

    • Workflows - 10

    • Custom Field - 10

    Show more +

  • Enterprise

    • Viewers - Unlimited

    • Workflows - Unlimited

    • Custom Field - Unlimited

    Show more +

Pricing Pagevictorops pricingincident-io pricing

Other Details

Organization Types supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
Platforms Supported
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Installed - Windows
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Installed - Windows
  • Browser Based (Cloud)
Modes of support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Not Available
  • Not Available

User Reviews

User Ratings
Rating Distribution

Excellent

33

Very Good

11

Good

0

Poor

0

Terible

1

Excellent

120

Very Good

6

Good

0

Poor

0

Terible

0

Positive Reviews

JS

Justin S

Mar 3, 2020

5 out of 5

What do you like best? The Rules Engine is great - I've used annotations to attach runbook articles to our alerts. The timeline interface is simple and easy to understand. What do you dislike? VictorOps was recently acquired by Splunk, ...

Read more

RE

Roberto Enrique R

Nov 5, 2018

5 out of 5

What do you like best? The ability to handle incidents, escalations and grabbing point duty off my teammates from the mobile app is awesome. Also, the fact that alerts from VictorOps override my phone's sound profile means I can silent my ...

Read more

SN

S N

Nov 5, 2018

4 out of 5

What do you like best? Great alternative to PagerDuty and other similar services. More reasonable pricing. Office telephone call-based alerts. What do you dislike? The user interface can be hard to navigate. What problems are you solving ...

Read more

JI

Jeremiah I

Jan 5, 2024

5 out of 5

What do you like best about incident.io? Incident.io is a super app that you can easily set up, use and integrate with other 3rd party applications to ensure relevant stakeholders are notified to resolve any unplanned activity.

CM

Charlie M

Dec 26, 2023

5 out of 5

What do you like best about incident.io? We kept trying to implement Incident Response processes but couldn't get people to leave Slack to use a new tool. Incident.io lets us build a dynamic and powerful IR process in Slack which out team is ...

Read more

IN

Igor Natanael A

Dec 20, 2023

5 out of 5

What do you like best about incident.io? incident.io has drastically reduced the additional cognitive load on stakeholders involved in the Incident Response lifecycle in our company. It has great usability that removes operational tasks of ...

Read more

Integrations

Integration with other apps

No Integration information available.

Customers

Customers
Crowdtap

Crowdtap

Myob

Myob

Entrust

Entrust

Trainline

Trainline

Loom

Loom

dbt Labs

dbt Labs

Media and Screenshots

Screenshots
Team page

5 Screenshots

Data Insights

4 Screenshots

Videos
video-0

3 Videos

video-0

1 Videos

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.