Spot Score

Opsgenie

Reduce downtime with intelligent incident management.

4.5

(213)

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Starts from $9/User/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Opsgenie?

Affiliate Disclosure

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, on-call scheduling, collaborate communication and documentation, and tracking resolution progress.

Pricing

Starts from $9/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Opsgenie software demo

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Opsgenie Features

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Features Score:

Audit Trail

Incident Reporting

Disaster Recovery

Enriched Notifications

Real-time Dashboard

Incident Prioritization

Opsgenie Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Opsgenie Pricing

Starts from $9/User/Month when Billed Yearly
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription )

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Pricing Plans

Free

Up to 5 users
Number of Alerts: Unlimited
E-mail Notifications: Unlimited
Android/iOS Push Notifications: Unlimited
SMS/Voice Notifications (US & Canada): 100 SMS notifications (account-wide)

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Essentials

Includes Free Plan features, plus
SMS/Voice Notifications (US & Canada): # of users x100
SMS/Voice Notifications (International): # of users x25
Additional SMS/Voice Notifications (US & Canada): $0.10 per notification
API Request Limits: # of users x1000

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Standard

Includes Essentials Plan features, plus
SMS/Voice Notifications (US & Canada): Unlimited
SMS/Voice Notifications (International): Unlimited
Additional SMS/Voice Notifications (US & Canada): Free
API Request Limits: Unlimited

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Enterprise

Includes Standard Plan features, plus
External Services
Service Status Pages
Service Subscriptions
Service and Infrastructure Health Analysis

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Explore in-depth pricing

Screenshots of the Opsgenie Pricing Page

Disclaimer: Pricing information for Opsgenie is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Opsgenie

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Opsgenie Reviews & Ratings

4.5

Very Good

Based on 213 ratings & 123 reviews

Rating Distribution

Excellent

(99)

Very Good

(22)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more

Opsgenie pros and cons

Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.
Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.
Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.
Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.
Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.
Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

User Review

Anonymous User

01/26/24

5 out of 5

"Easy to use, it has solved many issues in organising on call shifts."

What do you like best about Opsgenie? Escalation in team, add the right responder What do you dislike about Opsgenie?

khatibur R

08/20/23

5 out of 5

"Best on-call Rotation and alerts for incidents."

What do you like best about Opsgenie? The Most like features about opsgenie are: 1) It is very easy to setup for on-call roation and get noticed ...

Shaharukh M

08/15/23

5 out of 5

"Super Opsgenie"

What do you like best about Opsgenie? Nice best experience on website also I appreciate the support team for help me What do you dislike about Opsgenie?

Hernan F

08/02/23

5 out of 5

"Opsgenie is a key tool for our business"

What do you like best about Opsgenie? What I like best about Opsgenie is that it automates all my incident processes. I don´t have to worry about if ...

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Opsgenie Customers

Looker

Opsgenie Integrations

4.4

4.3

4.5

Opsgenie Support

Contact

+15126403000

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Austin, Texas

Reach out to Opsgenie Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Opsgenie is a Incident Management Software. Opsgenie offers Real-time Dashboard, Incident Prioritization, Enriched Notifications, Disaster Recovery, Audit Trail and many more functionalities.

Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps and PagerTree.

Yes, Opsgenie provides API.

Yes, Opsgenie provides mobile app.

Opsgenie is located in Austin, Texas

Opsgenie offers Free Trial, Freemium, Subscription pricing models

Yes, Opsgenie can integrate with Jira, Zapier

The starting price of Opsgenie is $9/User/Month when Billed Yearly

Researched by Rajat Gupta