Compare Opsgenie vs AlertOps vs Freshservice

Overview

Key features

Pricing

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User reviews

Integratons

Media & Screenshots

Alternatives

	Opsgenie (123) Get Quote Get Quote	AlertOps (100) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More	AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More
Entry Level Pricing	Starts from $9 , Billed Yearly	Starts from $5 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.0/10	9.1/10
User Ratings	4.5 (213)	4.8 (93)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9 , Billed Yearly	$5 , Billed Yearly
Pricing Pans	Free Get Started Up to 5 users Number of Alerts: Unlimited E-mail Notifications: Unlimited Show more + Essentials Get Started Includes Free Plan features, plus SMS/Voice Notifications (US & Canada): # of users x100 SMS/Voice Notifications (International): # of users x25 Show more + Standard Get Started Includes Essentials Plan features, plus SMS/Voice Notifications (US & Canada): Unlimited SMS/Voice Notifications (International): Unlimited Show more + Browse all pricing plans	Starter Pack Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice Show more + Standard Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Premium Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.5 (based on 213 reviews)	4.8 (based on 93 reviews)
Rating Distribution	Excellent 99 Very Good 22 Good 1 Poor 1 Terible 0	Excellent 74 Very Good 26 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more	AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more
Pros and Cons	Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention. Efficient monitoring and management of production and development servers, with customizable templates and alert notifications. Easy setup for on-call rotations and notifications via various channels like SMS, call, and email. Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis. Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation. Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization. Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.	Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks. Customizable alerts and integrations tailored to individual needs, with excellent and responsive support. Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness. Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Zapier 4.3 (3331 reviews) Slack 4.5 (35011 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Cherwell Asset Management 4.2 (11 reviews)

Customers

Customers	Looker	NHS Intel Deloitte

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 Jira Service Desk 4.1 PagerDuty 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Opsgenie and AlertOps offer a Free Trial.

Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

AlertOps is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Opsgenie Starts at $9/User/Month when Billed Yearly whereas for AlertOps Starts at $5/User/Month when Billed Yearly.

Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Opsgenie vs AlertOps vs Freshservice

Opsgenie

AlertOps

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure