spotsaas-logo
Get Listed

9.0

Spot Score

Opsgenie - Incident Management Software

Opsgenie Reviews in April 2025: User Ratings, Pros & Cons

Reduce downtime with intelligent incident management.

4.5

Add to compare

Starts from $9/User/Month when Billed Yearly, also offers free forever plan

Request a Quote

Opsgenie Reviews & Ratings

4.5

Very Good

Based on 213 ratings & 123 reviews

Rating Distribution

Excellent

(99)

Very Good

(22)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review

Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more

Opsgenie pros and cons

  • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

  • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

  • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

  • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

  • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

  • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 123

AU

Anonymous User

01/26/24

5 out of 5

"Easy to use, it has solved many issues in organising on call shifts."

What do you like best about Opsgenie? Escalation in team, add the right responder What do you dislike about Opsgenie?

KR

khatibur R

08/20/23

5 out of 5

"Best on-call Rotation and alerts for incidents."

What do you like best about Opsgenie? The Most like features about opsgenie are: 1) It is very easy to setup for on-call roation and get noticed thorugh SMS, call and mail.

SM

Shaharukh M

08/15/23

5 out of 5

"Super Opsgenie"

What do you like best about Opsgenie? Nice best experience on website also I appreciate the support team for help me What do you dislike about Opsgenie?

HF

Hernan F

08/02/23

5 out of 5

"Opsgenie is a key tool for our business"

What do you like best about Opsgenie? What I like best about Opsgenie is that it automates all my incident processes. I don´t have to worry about if my team got the alerts or is assigned correctly, Opsgenie manages all that for me in a simple way. Anybody can setup Opsgenie.

AS

Aman S

08/22/22

5 out of 5

"The ultimate product for monitoring -Opsgenie"

What do you like best about Opsgenie? Opsgenie is one place where we can put all our production and development servers and configure the appropriate templates,proxies,etc for them and monitor them efficiently .The additional feature of Opsgenie is that we can put a phone call or sms alert whenever we get a specific priority alert like p1 or p2 whenever it triggers in Opsgenie.Opsgenie helps to avoid Outage in production systems by informing the team about any server which needs to be fixed ...

Read more

AU

Anonymous User

06/30/22

5 out of 5

"Great to notify you when oncall"

What do you like best about Opsgenie? This system allows staff in your organization to keep track of and organized your on-call schedules. What do you dislike about Opsgenie?

AU

Anonymous User

06/15/22

5 out of 5

"It's a very powerfull monitoring tool"

What do you like best about Opsgenie? The possibility of configure phone calls in order to manage and escalate alerts What do you dislike about Opsgenie?

AU

Anonymous User

12/30/21

5 out of 5

"Best tool to do incident management, alarms"

What do you like best about Opsgenie? Ops genie lets my team effectively handle incidents across multiple services and infra, and to also set up alarms for these incidents.

AU

Anonymous User

11/08/21

5 out of 5

"Opsgenie Review"

What do you like best about Opsgenie? The possibility to automatize the day-to-day operational processes it's a very handy feature: The possibility to analyze the alarms and the time of response is also handy. The integrations with other platform are great!

AU

Anonymous User

11/06/21

5 out of 5

"Perfect tool for Outage call automation"

What do you like best about Opsgenie? Everything, automated bridge calling to related teams and reminder to participants, whenever there is escalation of incident opened in opsgenie. Easy to manage teams and contact person shiftwise rotation of teams as well.