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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in February 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 100

CH

Cameron H

01/16/24

5 out of 5

"Simplicity and Efficiency"

What do you like best about AlertOps? It made our on call headaches go away and allowed us to focus on what we do best. What do you dislike about AlertOps?

JL

Jonathan L

12/21/23

5 out of 5

"A1 Support !!"

What do you like best about AlertOps? AlertOps has been indispensable for delivering cost-effective, around-the-clock tech support with reliable ConnectWise integration. Users commend its flexibility, detailed customization, and sleek design, making it an irreplaceable tool for seamless operations.

DL

Darius L

12/21/23

4.5 out of 5

"Excellent"

What do you like best about AlertOps? It tracks all after-hours alerts, and it's customized to your needs. Support is really good and responsive and relatively easy to implement.

DL

Darius L

12/21/23

4.5 out of 5

"Excellent"

What do you like best about AlertOps? It tracks all after-hours alerts, and it's customized to your needs. Support is really good and responsive and relatively easy to implement.

ME

Maurice E

12/18/23

5 out of 5

"Never miss an important ticket"

What do you like best about AlertOps? The system is easy to navigate and it works extremely well. After configuring what we needed, we have had no issue. It is easy to use and integrates seamlessly. Implementation was easy as the team helped EVERY step of the way.

HO

Henry O

12/05/23

5 out of 5

"5 stars for AlertOps!"

What do you like best about AlertOps? AlertOps has helped us provide fast tech support to our clients around the clock with minimal expense. The integration with our existing PSA and other systems provides us with almost instant alerts about the things that actually matter. In the past we’ve experimented with other alerting systems that either gave us a lot of noise (too many alerts), or didn’t work reliably. With AlertOps, the system just works. This has given us the ability to monitor our ...

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JL

Jeff L

12/05/23

5 out of 5

"OnCall Headaches Finally Found Relief!"

What do you like best about AlertOps? Fantastic platform. The team at AlertOps has done a fantastic job creating the perfect platform for handling after hours alerts for our service team. Once we implemented the service, we were finally able to sort out all of the non-critcal alerts and reduce the noise!

BJ

Barry J

09/20/23

5 out of 5

"Best solution we found for managing system alerts"

What do you like best about AlertOps? The fuctionality, features and value are the top reasons we chose this solution. Once we got it up and running, we had no issues and we are really satisfied with AlertOps.

CF

Chris F

06/21/23

4 out of 5

"Great Product!"

What do you like best about AlertOps? We love how customizable the scheduling is to be able to accommodate our after hours rotation. The mobile app also works well while you are oncall.

AC

Andrew C

06/15/23

3.5 out of 5

"Good product"

What do you like best about AlertOps? The versatility of the options per user makes work a lot easier to do. What do you dislike about AlertOps?