Incident Prioritization
Incident prioritization is a key feature of software that helps organizations effectively manage and respond to incidents in a timely and efficient manner. It is the process of classifying and ranking incidents according to their level of urgency and impact on the business. This allows teams to focus on the most critical incidents first, ensuring that they are addressed and resolved in a timely manner. The software uses various criteria to prioritize incidents, such as the severity of the issue, the number of users affected, and the potential impact
