Spot Score

Incident.io

React and recover with ease.

4.8

(22)

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Starts from $16/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Incident.io?

Affiliate Disclosure

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure outages to malicious data breaches. We help your organization quickly declare, collaborate, communicate, and learn from crises for improved results and greater business resilience.

Pricing

Starts from $16/User/Month when Billed Yearly

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Incident.io software demo

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Incident.io Features

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Features Score:

Incident Prioritization

Incident.io Pricing

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Free Trial

Not available

Incident.io Pricing

Starts from $16/User/Month when Billed Yearly

Pricing Model

Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Starter

Viewers - Unlimited
Workflows - 3
Custom Field - 5
Integration - 2
Support - Slack Community

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Pro

Viewers - Unlimited
Workflows - 10
Custom Field - 10
Integration - Unlimited
Advanced Insights

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Enterprise

Viewers - Unlimited
Workflows - Unlimited
Custom Field - Unlimited
Integration - Unlimited
Advanced Insights

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Disclaimer: Pricing information for Incident.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Incident.io Reviews & Ratings

4.8

Excellent

Based on 22 ratings & 126 reviews

Rating Distribution

Excellent

(120)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more

Incident.io pros and cons

Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Continuous improvement based on user feedback, optimizing the tool for incident management.
Rich automation tools that can be customized to align with specific business processes.
Structured incident management process, simplifying coordination and follow-ups.
Slick Slack integration and intuitive web experience, making incident handling smooth.
Provides valuable insights and rich reporting capabilities for post-incident analysis.
Integrates with a variety of tools, enhancing flexibility in incident management workflows.

Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.

User Review

Jeremiah I

01/05/24

5 out of 5

"Super App: No Stress during an Incident"

What do you like best about incident.io? Incident.io is a super app that you can easily set up, use and integrate with other 3rd party applications to ...

Charlie M

12/26/23

5 out of 5

"Easy to use tool that meets your team in Slack instead of adding another tool"

What do you like best about incident.io? We kept trying to implement Incident Response processes but couldn't get people to leave Slack to use a new ...

Igor Natanael A

12/20/23

5 out of 5

"A great platform that simultaneously empowers and simplifies incident response"

What do you like best about incident.io? incident.io has drastically reduced the additional cognitive load on stakeholders involved in the Incident ...

Fina M

12/04/23

4.5 out of 5

"Gentle guidance through incident processes"

What do you like best about incident.io? - Automating actions we were doing manually (creating the slack channel, adding bookmarks and buttons, list ...

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Incident.io Customers

Trainline

Loom

dbt Labs

Linear

Render

Vanta

Incident.io Support

Customer Service

Online

Location

London, Great Britain

Reach out to Incident.io Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Incident.io is a Incident Management Software. Incident.io offers Real-time Dashboard, Incident Prioritization, Disaster Recovery, Incident Reporting and many more functionalities.

Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager and Kintaba.

No, Incident.io doesn't provide API.

No, Incident.io doesn't provide mobile app.

Incident.io is located in London, Great Britain

Incident.io offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Incident.io as of now.

The starting price of Incident.io is $16/User/Month when Billed Yearly

Researched by Rajat Gupta