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Compare Incident.io vs ResQ vs Freshservice

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ResQ - Incident Management Software
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Overview

Description

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

ResQ makes incident resolution and reporting easier for any business. Enhance your team's communications and resolution times with the Slack integration – no need to change applications or ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.8/10

7.7/10

User Ratings

4.8

(22)
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Software Demo

Demo

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ResQ has not given any software demo yet

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Features

Total Features

5 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • Not Available
          Pricing Pans
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

            Show more +

          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

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          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

            Show more +

          • Not Available
          Pricing Pageincident-io pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Continuous improvement based on user feedback, optimizing the tool for incident management.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          No Customers information available.

          Media and Screenshots

          Screenshots
          Data Insights

          4 Screenshots

          ResQ dashboard demo

          2 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Incident.io nor ResQ offers a free trial.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          ResQ is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Incident.io begins at $16/User/Month when Billed Yearly, while pricing details for ResQ are unavailable.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Some top alternatives to ResQ includes Freshservice, PagerDuty, VictorOps, YetiCloud, AlertOps, Spike.sh, Mission Manager, Rootly, Incident.io, StatusCast Incident Management and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].