Splunk On-Call

"The splunk on call tool - powerful and reliable solution."

What do you like best about Splunk On-Call? It has greatly enhanced our incident management process. The flexibility and configurability of this tool are truly commendable.

"Awesome experience with alerting and incident reviews"

What do you like best about Splunk On-Call? As an DevOps Engineer , one must look back into the beautiful features of using the splunk on call as it provides best experience in empowering the devops and support team to contribute with the quick alerting and incident review mechanism. It is helpful in remediating the prod incident reports and review them internally to quickly find any bugs or issue related to the app code áńd trace them in real.

"Overall great experience with Incident Management"

What do you like best about Splunk On-Call? Being able to create teams and configure shifts between them is one of the most helpful resources available on this platform.

"Excellent platform for DevOps IT triage"

What do you like best about Splunk On-Call? The Rules Engine is great - I've used annotations to attach runbook articles to our alerts. The timeline interface is simple and easy to understand.

"Mobile app is awesome"

What do you like best about Splunk On-Call? The ability to handle incidents, escalations and grabbing point duty off my teammates from the mobile app is awesome. Also, the fact that alerts from VictorOps override my phone's sound profile means I can silent my phone and sleep tight while not being worried of missing a critial alert while asleep during 24 hours point duties.

"Simple to use, reliable incident management solution!"

What do you like best about Splunk On-Call? Both the web and mobile app are fantastic that allow for full control whether you are on a computer, mobile app, or Slack. What do you dislike about Splunk On-Call?

"On-call engineer - very happy"

What do you like best about Splunk On-Call? The fact that VictorOps has an Android app, and can be set for Push, SMS, Email, and Phone call notifications, as well as can be integrated with Slack. I find the web-portal a little bit sparse, and cumbersome, but the actual service works great.

"VictorOps is the best devops incident management software I've ever used"

What do you like best about Splunk On-Call? I use victorops on a daily basis with a team of other devops people, and by allowing us to schedule and customize our alerts whether that be though its many integration points or its various methods of alerting. Its easy for us to switch shifts and set up schedules. I enjoy the many different contact methods it supports so that I can set it to text me, send a push notification or call me.

"Great automated solution that makes support suck less"

What do you like best about Splunk On-Call? Fully customisable and has a lot of sources to get alerts in to victor ops. What do you dislike about Splunk On-Call?

"Support game-changer"

What do you like best about Splunk On-Call? Multiple team and personal escalation paths ensure that alerts are sent to the right person, not wasting anyone's time. What do you dislike about Splunk On-Call?