- Safety Management
- Real-time Dashboard
- Enriched Notifications
- Disaster Recovery
- Audit Trail
Streamline IT incident management for faster resolution.
(60 ratings)
Starts from $833/Month, also offers free forever plan
Overview
Features
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8.6/10
Spot Score
Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same ... Read More
Safety management is an essential aspect of any organization, and the use of software for safety management has become increasingly popular in recent years. This feature is designed to assist organizations in managing workplace safety efficiently and effectively. The primary purpose of safety management software is to identify potential risks and hazards in the workplace, as well as to track and prevent incidents that may occur. This software offers a wide range of tools and features to aid in risk assessment and mitigation. It allows for the creation of safety policies and
A real-time dashboard is a software feature that provides users with live, up-to-date information on various performance indicators and metrics. It allows users to monitor and track ongoing activities and data in real-time, giving them an accurate and comprehensive view of their business or operations. The main purpose of a real-time dashboard is to display data in a visually appealing and easy-to-understand format, allowing users to quickly and efficiently analyze and make informed decisions based on the latest information. This feature is especially useful in
Enriched Notifications is a feature that enhances the traditional notifications on various software platforms. These notifications provide users with a richer and more interactive experience, allowing them to quickly and easily access important information and complete tasks without having to open the application. With Enriched Notifications, users can receive notifications that not only display a basic text message, but also include images, videos, and interactive buttons. This allows for more efficient communication and better engagement between the user and the software. One of the primary benefits
Disaster recovery is a software feature that focuses on protecting and recovering data, applications, and IT infrastructures in the event of a disaster or disruption. It is designed to minimize the impact of an unexpected event, such as a natural disaster or cyber attack, on a company's operations and ensure business continuity. One of the key components of disaster recovery is the creation of backups and replicas of critical data and IT systems. This allows for quick recovery in case of a failure or outage, as the data
An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source. With the use of the audit trail, an auditor can track the financial data of a specific transaction from the general ledger to its source document. Audit Trail is a live record of changes on your site – it keeps a log of everything that’s ever happened. Any changes made to properties, taxonomies, terms or users will automatically be recorded in the audit trail table. This includes the changes which are not visible to the end user: updating unpublished post or pages, deleting archived items, editing user profiles, etc.
An incident report is a written record of a specific incident's facts. The report usually pertains to a worksite accident or injury and any strange worksite incidents, including near misses. After an incident or injury, incident reports should be completed as soon as feasible. The report can only be used or distributed within the company. However, if the occurrence is severe enough, it will very certainly need to be reported to insurers, regulatory organizations, or the police. Any incident involving worker safety should be documented, no matter how minor it appears. After the incident has occurred and any injured persons have been taken care of, an inquiry into what transpired should be conducted as soon as feasible.
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be done. Ticket management is a crucial business strategy built into almost all bug tracking software. Complex problems that can't be resolved in a chat can be handled through tickets. Because they're all in one spot, no inquiry goes unanswered. Customers can leave you messages in the chat widget even if you are unavailable. These communications will be saved as tickets, and you will be able to respond when you return to the internet. When a problem is too tough to handle on chat, you can also file a ticket while talking to a customer.
Starts from $833, also offers free forever plan
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Free
Unlimited Users
Unlimited Ingested Events
Unlimited Ingested Metrics
Unlimited Collectors
Team
$833
/Month
Unlimited Users
Unlimited Collectors
Tiered Ingested Events
Tiered Ingested Metrics
Enterprise
Unlimited Users
Unlimited Ingested Events
Unlimited Ingested Metrics
Unlimited Collectors
Agreed Metrics
Agreed Events
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Contact
+1 415-738-2299
Customer Service
Online
Location
San Francisco, California
Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, effectively prioritize and resolve IT incidents, helping business get back to normal as quickly as possible.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta