Compare Moogsoft vs PagerDuty vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Moogsoft (37) Get Quote Get Quote	PagerDuty (258) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help ... Read More	PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More
Entry Level Pricing	Starts from $833	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	8.6/10	9.8/10
User Ratings	4.4 (60)	4.5 (1748)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	6 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$833	$10
Pricing Pans	Not Available	Starter Get Started Unlimited domestic phone / SMS notifications Unlimited API calls No maintenance windows ever Team Get Started Includes Starter Plan features, plus Unlimited global phone / SMS notifications 350+ out of the box integrations Show more + Business Get Started Includes Team Plan features, plus SSO and advanced permissions Advanced ITSM Integrations Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 60 reviews)	4.5 (based on 1748 reviews)
Rating Distribution	Excellent 28 Very Good 7 Good 2 Poor 0 Terible 0	Excellent 203 Very Good 54 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Moogsoft stands out as a highly efficient and reliable tool for managing multiple monitoring tools. Users appreciate its intuitive interface, ease of use, and exceptional customer support. The ...Read more	PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more
Pros and Cons	Centralizes alerts from different monitoring tools, utilizing AI for predictive monitoring. Easy to use with intuitive workflows and excellent customer support. Excellent noise reduction, event handling, and machine learning capabilities. Creates single situations for multiple alerts, improving efficiency. Effective event correlation across monitoring systems. Need for an option to manually retest/rerun alerts for verification. Limited customizability and complexity might be overwhelming for new users without adequate support. Limited marketplace for additional apps and connectors, restricting advanced functionalities.	Efficient real-time alerting system that ensures timely responses and resolution of incidents. User-friendly interface with intuitive design, making it easy to navigate and use. Seamless integration with a variety of applications, enabling better automation and workflow enhancement. Reliable on-call scheduling feature for continuous coverage and quick overrides when needed. Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues. Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	PagerDuty 4.5 (1748 reviews) Slack 4.5 (35011 reviews) Datadog APM 4 (382 reviews)	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	No Customers information available.	Vodafone OVO Energy Powers Digital Transformation PagerDuty

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 BigPanda 4	Freshservice 4.4 xMatters 4.4 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

PagerDuty offers Free Trial, but Moogsoft does not.

Moogsoft is designed for Large Enterprises, Medium Business and Small Business.

PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Moogsoft Starts at $833/Month whereas for PagerDuty Starts at $10.

Some top alternatives to Moogsoft includes Freshservice, PagerDuty, BigPanda, AlertOps, Splunk Enterprise, AppDynamics, Dynatrace, Zenduty, StatusCast Incident Management, Motadata AIOps and Acure.io.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Moogsoft vs PagerDuty vs Freshservice

Moogsoft

PagerDuty

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure