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Compare Moogsoft vs BigPanda vs Freshservice

Moogsoft - Incident Management Software
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BigPanda - Incident Management Software
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Overview

Description

Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help ... Read More

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More

Entry Level Pricing
  • Starts from $833
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.6/10

8.5/10

User Ratings

4.4

(60)
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Software Demo

Demo

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Features

Total Features

7 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $833
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagemoogsoft pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          28

          Very Good

          7

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          66

          Very Good

          4

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Moogsoft stands out as a highly efficient and reliable tool for managing multiple monitoring tools. Users appreciate its intuitive interface, ease of use, and exceptional customer support. The ...Read more

          BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more

          Pros and Cons
          • Centralizes alerts from different monitoring tools, utilizing AI for predictive monitoring.

          • Easy to use with intuitive workflows and excellent customer support.

          • Excellent noise reduction, event handling, and machine learning capabilities.

          • Creates single situations for multiple alerts, improving efficiency.

          • Effective event correlation across monitoring systems.

          • Need for an option to manually retest/rerun alerts for verification.

          • Limited customizability and complexity might be overwhelming for new users without adequate support.

          • Limited marketplace for additional apps and connectors, restricting advanced functionalities.

          • Provides alert correlation to quickly identify root causes, reducing resolution time.

          • User-friendly interface and dashboard for easy incident management.

          • Facilitates cross-team collaboration for managing incidents effectively.

          • Unifies incident and alert management, escalating issues efficiently.

          • Aggregates data from multiple tools and automates incident response.

          • Occasional bugs may cause temporary frustrations, needing timely resolutions.

          • Customization options such as report integration and calendar view may be limited.

          • Learning curve for AI may be steep, impacting initial usability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Seminconductor

          Seminconductor

          Autodesk

          Autodesk

          Rise Broadband

          Rise Broadband

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Moogsoft nor BigPanda offers a free trial.

          Moogsoft is designed for Large Enterprises, Medium Business and Small Business.

          BigPanda is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Moogsoft begins at $833/Month, while pricing details for BigPanda are unavailable.

          Some top alternatives to Moogsoft includes Freshservice, PagerDuty, BigPanda, AlertOps, Splunk Enterprise, AppDynamics, Dynatrace, Zenduty, StatusCast Incident Management, Motadata AIOps and Acure.io.

          Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps, Splunk Enterprise, AIMS, IBM Cloud Pak for Watson AIOps, Motadata AIOps, Acure.io and InsightOps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].