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BigPanda

Streamlining crisis management for faster resolution.

(90)

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BigPanda offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is BigPanda?

Affiliate Disclosure

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace violence event, workplace emergency, or a flood emergency, BigPanda helps manage critical incidents quickly and efficiently.

Pricing

BigPanda offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

BigPanda software demo

View demo

BigPanda Features

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Features Score:

Ticket Management

Incident Reporting

Root-cause Diagnosis

Auto-Assign (Incidents)

Enriched Notifications

Real-time Dashboard

BigPanda Pricing

Visit website

Free Trial

Not available

BigPanda Pricing

BigPanda offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Free BigPanda Alternatives

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BigPanda Reviews & Ratings

Very Good

Based on 90 ratings & 72 reviews

Rating Distribution

Excellent

(66)

Very Good

(4)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates monitoring and alerting processes, allowing for quick root cause identification and resolution. The tool's user-friendly interface, dashboard functionalities, and ...Read more

BigPanda pros and cons

Provides alert correlation to quickly identify root causes, reducing resolution time.
User-friendly interface and dashboard for easy incident management.
Facilitates cross-team collaboration for managing incidents effectively.
Unifies incident and alert management, escalating issues efficiently.
Aggregates data from multiple tools and automates incident response.

Occasional bugs may cause temporary frustrations, needing timely resolutions.
Customization options such as report integration and calendar view may be limited.
Learning curve for AI may be steep, impacting initial usability.

User Review

Anonymous User

02/01/23

5 out of 5

"BigPanda has helped accelerate our monitoring and alerting capabilities greatly."

What do you like best about BigPanda? The alert correlation assists our support teams to be able to quickly and easily identify the root cause, ...

Juli K

11/29/22

5 out of 5

"A tool that we need for the complete management and issuance of tickets"

What do you like best about BigPanda? BigPanda makes it easy for users to respond through its friendly and well-designed interface; I also liked the ...

Anonymous User

11/28/22

5 out of 5

"Great experience in integrating the tool for everyday business usage."

What do you like best about BigPanda? I like the cross-team capabilities in regards to managing multiple high impact incidents while keeping everyone ...

Anonymous User

11/25/22

5 out of 5

"Best Incident Management Workflow"

What do you like best about BigPanda? BigPanda allows us to unify our incident and alert management. With the included automation, we can escalate ...

View all Reviews

BigPanda Customers

Seminconductor

Autodesk

Rise Broadband

TiVo

BigPanda Integrations

4.4

4.3

3.9

BigPanda Support

Contact

(650) 562-6555

Customer Service

24/7 (Live rep)

Online

Location

Mountain View, California

Reach out to BigPanda Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

BigPanda is a Incident Management Software. BigPanda offers Auto-Assign (Incidents), Real-time Dashboard, Root-cause Diagnosis, Enriched Notifications, Incident Reporting and many more functionalities.

Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft and InsightOps.

Yes, BigPanda provides API.

No, BigPanda doesn't provide mobile app.

BigPanda is located in Mountain View, California

BigPanda offers Quotation Based pricing model

Yes, BigPanda can integrate with Jira, Okta

The starting price is not disclosed by BigPanda. You can visit BigPanda pricing page to get the latest pricing.

Researched by Rajat Gupta