Compare BigPanda vs Moogsoft vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigPanda (72) Get Quote Get Quote	Moogsoft (37) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More	Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help ... Read More
Entry Level Pricing	Not Available	Starts from $833
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	8.6/10
User Ratings	4 (90)	4.4 (60)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$833
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 90 reviews)	4.4 (based on 60 reviews)
Rating Distribution	Excellent 66 Very Good 4 Good 1 Poor 1 Terible 0	Excellent 28 Very Good 7 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more	Moogsoft stands out as a highly efficient and reliable tool for managing multiple monitoring tools. Users appreciate its intuitive interface, ease of use, and exceptional customer support. The ...Read more
Pros and Cons	Provides alert correlation to quickly identify root causes, reducing resolution time. User-friendly interface and dashboard for easy incident management. Facilitates cross-team collaboration for managing incidents effectively. Unifies incident and alert management, escalating issues efficiently. Aggregates data from multiple tools and automates incident response. Occasional bugs may cause temporary frustrations, needing timely resolutions. Customization options such as report integration and calendar view may be limited. Learning curve for AI may be steep, impacting initial usability.	Centralizes alerts from different monitoring tools, utilizing AI for predictive monitoring. Easy to use with intuitive workflows and excellent customer support. Excellent noise reduction, event handling, and machine learning capabilities. Creates single situations for multiple alerts, improving efficiency. Effective event correlation across monitoring systems. Need for an option to manually retest/rerun alerts for verification. Limited customizability and complexity might be overwhelming for new users without adequate support. Limited marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Okta 4.3 (2247 reviews) Zenoss 3.9 (42 reviews)	PagerDuty 4.5 (1748 reviews) Slack 4.5 (35011 reviews) Datadog APM 4 (382 reviews)

Customers

Customers	Seminconductor Autodesk Rise Broadband	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Freshservice 4.4 PagerDuty 4.5 BigPanda 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither BigPanda nor Moogsoft offers a free trial.

BigPanda is designed for Large Enterprises, Medium Business and Small Business.

Moogsoft is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Moogsoft begins at $833/Month, while pricing details for BigPanda are unavailable.

Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps, Splunk Enterprise, AIMS, IBM Cloud Pak for Watson AIOps, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to Moogsoft includes Freshservice, PagerDuty, BigPanda, AlertOps, Splunk Enterprise, AppDynamics, Dynatrace, Zenduty, StatusCast Incident Management, Motadata AIOps and Acure.io.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BigPanda vs Moogsoft vs Freshservice

BigPanda

Moogsoft

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure