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8.6

Spot Score

Moogsoft - Incident Management Software

Moogsoft Reviews in January 2025: User Ratings, Pros & Cons

Streamline IT incident management for faster resolution.

4.4

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Starts from $833/Month, also offers free forever plan

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Moogsoft Reviews & Ratings

4.4

Very Good

Based on 60 ratings & 37 reviews

Rating Distribution

Excellent

(28)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 37

DS

Divya S

09/14/23

4.5 out of 5

"Very good tool to manage multiple monitpring tools"

What do you like best about Moogsoft? It centralize the alert from different monitoring tools and use AI for predecitive monitoring What do you dislike about Moogsoft?

HR

Hanumantha Rao K

09/08/23

5 out of 5

"Soundproofing system for noise making environments"

What do you like best about Moogsoft? Reliability, scalability, secure, service oriented and customer centric. What do you dislike about Moogsoft?

AU

Anonymous User

07/19/23

3.5 out of 5

"Awesome Tool to track all incidents and situation."

What do you like best about Moogsoft? Moogsoft is easy to use. All incidents and situations are easy to access and understand the workflows. Their customer support also excellent. Cloud system also very helpful and easy to understand.

NG

Neha G

04/12/23

4.5 out of 5

"Excellent product support"

What do you like best about Moogsoft? Easy to use , well documented and and excellent Support team to help you throughout your journey . It's amazing to see they are avaialble to help you in all possible ways.

HR

Hanumantha Rao K

03/10/23

5 out of 5

"Market leading missile in Event Management and AIOps"

What do you like best about Moogsoft? The best in market for handling loads of events for mini to Huge organizations. Tremendous noise reduction, Neural Feedback, Machine Learning and best customizable Algorithmic Intelligence along with AIOps.

AU

Anonymous User

05/02/22

5 out of 5

"Nice software to place multiple similar alerts in a single situation."

What do you like best about Moogsoft? It creates a single situation when multiple alerts for similar device come up or if multiple alerts for similar issue and similar device arise rather than creating many number of tickets.

VS

Vinay S

05/02/22

4.5 out of 5

"Moogsoft need to have an option to retest/rerun the alert manually too to re-check the alert."

What do you like best about Moogsoft? It combined all the related and deice alerts without creating multiple entires. What do you dislike about Moogsoft?

AU

Anonymous User

04/18/22

4 out of 5

"Moogsoft | Good Event Management Tool | A core MOM"

What do you like best about Moogsoft? 1. Event management Capability 2. Ease of Usage

CV

Charl v

03/23/22

5 out of 5

"Moogsoft Product Review"

What do you like best about Moogsoft? Event Correlation across Monitoring Systems What do you dislike about Moogsoft?

YL

Yadav L

03/22/22

5 out of 5

"One of the best AIO Tool in the market for Managed IT Infra ops"

What do you like best about Moogsoft? Currently its one of the best and most outstanding tools for intelligent monitoring solutions. we use Service Now. But its ver much compactable with all tools.