Compare BigPanda vs AlertOps vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigPanda (72) Get Quote Get Quote	AlertOps (100) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More	AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More
Entry Level Pricing	Not Available	Starts from $5 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.5/10	9.1/10
User Ratings	4 (90)	4.8 (93)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$5 , Billed Yearly
Pricing Pans	Not Available	Starter Pack Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice Show more + Standard Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Premium Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 90 reviews)	4.8 (based on 93 reviews)
Rating Distribution	Excellent 66 Very Good 4 Good 1 Poor 1 Terible 0	Excellent 74 Very Good 26 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more	AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more
Pros and Cons	Provides alert correlation to quickly identify root causes, reducing resolution time. User-friendly interface and dashboard for easy incident management. Facilitates cross-team collaboration for managing incidents effectively. Unifies incident and alert management, escalating issues efficiently. Aggregates data from multiple tools and automates incident response. Occasional bugs may cause temporary frustrations, needing timely resolutions. Customization options such as report integration and calendar view may be limited. Learning curve for AI may be steep, impacting initial usability.	Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks. Customizable alerts and integrations tailored to individual needs, with excellent and responsive support. Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness. Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Okta 4.3 (2247 reviews) Zenoss 3.9 (42 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Cherwell Asset Management 4.2 (11 reviews)

Customers

Customers	Seminconductor Autodesk Rise Broadband	NHS Intel Deloitte

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

AlertOps offers Free Trial, but BigPanda does not.

BigPanda is designed for Large Enterprises, Medium Business and Small Business.

AlertOps is designed for Large Enterprises, Medium Business and Small Business.

The starting price of AlertOps begins at $5/User/Month when Billed Yearly, while pricing details for BigPanda are unavailable.

Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps, Splunk Enterprise, AIMS, IBM Cloud Pak for Watson AIOps, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BigPanda vs AlertOps vs Freshservice

BigPanda

AlertOps

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure