- Real-time Dashboard
- Root-cause Diagnosis
- Enriched Notifications
- Incident Reporting
- Ticket Management
Transform your IT operations with AI-powered insights.
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IBM Cloud Pak for Watson AIOps offers custom pricing plan
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IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling features like Event Grouping, Natural Language Processing and Seamless Integration. So ... Read More
A real-time dashboard is a software feature that provides users with live, up-to-date information on various performance indicators and metrics. It allows users to monitor and track ongoing activities and data in real-time, giving them an accurate and comprehensive view of their business or operations. The main purpose of a real-time dashboard is to display data in a visually appealing and easy-to-understand format, allowing users to quickly and efficiently analyze and make informed decisions based on the latest information. This feature is especially useful in
Root-cause diagnosis is a powerful and essential feature of software that helps users identify the underlying cause of a problem or issue. This feature is designed to provide detailed insights into the root cause of an issue, allowing users to effectively troubleshoot and resolve issues with ease. At its core, root-cause diagnosis works by analyzing an issue and tracing it back to the fundamental cause, rather than simply addressing symptoms. This enables users to identify and rectify the real issue, ultimately saving time and resources for
Enriched Notifications is a feature that enhances the traditional notifications on various software platforms. These notifications provide users with a richer and more interactive experience, allowing them to quickly and easily access important information and complete tasks without having to open the application. With Enriched Notifications, users can receive notifications that not only display a basic text message, but also include images, videos, and interactive buttons. This allows for more efficient communication and better engagement between the user and the software. One of the primary benefits
An incident report is a written record of a specific incident's facts. The report usually pertains to a worksite accident or injury and any strange worksite incidents, including near misses. After an incident or injury, incident reports should be completed as soon as feasible. The report can only be used or distributed within the company. However, if the occurrence is severe enough, it will very certainly need to be reported to insurers, regulatory organizations, or the police. Any incident involving worker safety should be documented, no matter how minor it appears. After the incident has occurred and any injured persons have been taken care of, an inquiry into what transpired should be conducted as soon as feasible.
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be done. Ticket management is a crucial business strategy built into almost all bug tracking software. Complex problems that can't be resolved in a chat can be handled through tickets. Because they're all in one spot, no inquiry goes unanswered. Customers can leave you messages in the chat widget even if you are unavailable. These communications will be saved as tickets, and you will be able to respond when you return to the internet. When a problem is too tough to handle on chat, you can also file a ticket while talking to a customer.
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all part of the process. Persons can use task managers to achieve their goals, or groups can collaborate and share expertise to achieve collective goals. Management of all aspects of a task, including its status, priority, time, human and financial resource assignments, recurrence, dependency, and so on, is required for effective task management. The primary activities of task management can be grouped in this way. Specialized software, such as workflow or project management software, can manage many persons or team responsibilities. Task-oriented project managers keep a detailed and up-to-date project schedule and are usually adept at leading team members and moving the project forward.
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IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling features like Event Grouping, Natural Language Processing and Seamless Integration. So you gain an integrated platform of operational intelligence to predict, analyze and act in order to reduce outages and speed up issue resolution times.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta