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Compare IBM Cloud Pak for Watson AIOps vs BigPanda vs Freshservice

BigPanda - Incident Management Software
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Overview

Description

IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling ... Read More

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.9/10

8.5/10

User Ratings

4.1

(40)
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Software Demo

Demo

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Features

Total Features

6 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          15

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          66

          Very Good

          4

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          IBM Cloud Pak for AIOps stands out as a comprehensive solution for organizations seeking to enhance operational efficiency and decision-making. One of its key strengths lies in its ability to ...Read more

          BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more

          Pros and Cons
          • Comprehensive platform that can handle a variety of operational difficulties, aiding in decision-making and system management.

          • Ability to ingest and analyze diverse data sources, providing a holistic view of the IT environment and enabling faster issue identification.

          • Somewhat steep learning curve and expensive pricing could be challenging for newcomers.

          • Requires expertise for implementation and configuration, limited flexibility, and complexity during deployment.

          • Provides alert correlation to quickly identify root causes, reducing resolution time.

          • User-friendly interface and dashboard for easy incident management.

          • Facilitates cross-team collaboration for managing incidents effectively.

          • Unifies incident and alert management, escalating issues efficiently.

          • Aggregates data from multiple tools and automates incident response.

          • Occasional bugs may cause temporary frustrations, needing timely resolutions.

          • Customization options such as report integration and calendar view may be limited.

          • Learning curve for AI may be steep, impacting initial usability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Accenture

          Accenture

          Electrolux

          Electrolux

          Tmobile

          Tmobile

          Seminconductor

          Seminconductor

          Autodesk

          Autodesk

          Rise Broadband

          Rise Broadband

          Media and Screenshots

          Screenshots
          Event Grouping

          6 Screenshots

          Dashboard

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither IBM Cloud Pak for Watson AIOps nor BigPanda offers a free trial.

          IBM Cloud Pak for Watson AIOps is designed for Large Enterprises, Medium Business and Small Business.

          BigPanda is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both IBM Cloud Pak for Watson AIOps and BigPanda are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to IBM Cloud Pak for Watson AIOps includes Freshservice, PagerDuty, BigPanda, AlertOps, AIMS, Incident.io, StatusCast Incident Management, Kintaba, Motadata AIOps, Acure.io and InsightOps.

          Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps, Splunk Enterprise, AIMS, IBM Cloud Pak for Watson AIOps, Motadata AIOps, Acure.io and InsightOps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].