Compare IBM Cloud Pak for Watson AIOps vs Incident.io vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	IBM Cloud Pak for Watson AIOps (25) Get Quote Get Quote	Incident.io (126) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling ... Read More	Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More
Entry Level Pricing	Not Available	Starts from $16 , Billed Yearly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	7.9/10	7.8/10
User Ratings	4.1 (40)	4.8 (22)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	5 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$16 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Viewers - Unlimited Workflows - 3 Custom Field - 5 Show more + Pro Get Started Viewers - Unlimited Workflows - 10 Custom Field - 10 Show more + Enterprise Get Started Viewers - Unlimited Workflows - Unlimited Custom Field - Unlimited Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 40 reviews)	4.8 (based on 22 reviews)
Rating Distribution	Excellent 15 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 120 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	IBM Cloud Pak for AIOps stands out as a comprehensive solution for organizations seeking to enhance operational efficiency and decision-making. One of its key strengths lies in its ability to ...Read more	Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more
Pros and Cons	Comprehensive platform that can handle a variety of operational difficulties, aiding in decision-making and system management. Ability to ingest and analyze diverse data sources, providing a holistic view of the IT environment and enabling faster issue identification. Somewhat steep learning curve and expensive pricing could be challenging for newcomers. Requires expertise for implementation and configuration, limited flexibility, and complexity during deployment.	Seamless integration with Slack, enhancing user experience and familiarity. Automates manual tasks effectively, improving incident response efficiency. Excellent customer support with a responsive and proactive team. Easy to set up and use, with minimal training required for users. Continuous improvement based on user feedback, optimizing the tool for incident management. Limited selection of advanced functionalities and customizations in the Marketplace. Complex features and customizations might be overwhelming for new users without proper guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) GitHub 4.6 (7709 reviews) Microsoft Azure 4.1 (888 reviews)	No Integration information available.

Customers

Customers	Accenture Electrolux Tmobile	Trainline Loom dbt Labs

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 BigPanda 4	Freshservice 4.4 PagerDuty 4.5 Spike.sh 2.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither IBM Cloud Pak for Watson AIOps nor Incident.io offers a free trial.

IBM Cloud Pak for Watson AIOps is designed for Large Enterprises, Medium Business and Small Business.

Incident.io is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Incident.io begins at $16/User/Month when Billed Yearly, while pricing details for IBM Cloud Pak for Watson AIOps are unavailable.

Some top alternatives to IBM Cloud Pak for Watson AIOps includes Freshservice, PagerDuty, BigPanda, AlertOps, AIMS, Incident.io, StatusCast Incident Management, Kintaba, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare IBM Cloud Pak for Watson AIOps vs Incident.io vs Freshservice

IBM Cloud Pak for Watson AIOps

Incident.io

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure