Compare IBM Cloud Pak for Watson AIOps vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	IBM Cloud Pak for Watson AIOps (25) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Not Available	Starts from $19 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	7.9/10	Not Available
User Ratings	4.1 (40)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	Not Available	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 40 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 15 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	IBM Cloud Pak for AIOps stands out as a comprehensive solution for organizations seeking to enhance operational efficiency and decision-making. One of its key strengths lies in its ability to ...Read more	No Expert ai Review available for the product
Pros and Cons	Comprehensive platform that can handle a variety of operational difficulties, aiding in decision-making and system management. Ability to ingest and analyze diverse data sources, providing a holistic view of the IT environment and enabling faster issue identification. Somewhat steep learning curve and expensive pricing could be challenging for newcomers. Requires expertise for implementation and configuration, limited flexibility, and complexity during deployment.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) GitHub 4.6 (7709 reviews) Microsoft Azure 4.1 (888 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Accenture Electrolux Tmobile	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	6 Screenshots	7 Screenshots
Videos	1 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 BigPanda 4	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshservice offers Free Trial, but IBM Cloud Pak for Watson AIOps does not.

IBM Cloud Pak for Watson AIOps is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for IBM Cloud Pak for Watson AIOps are unavailable.

Some top alternatives to IBM Cloud Pak for Watson AIOps includes Freshservice, PagerDuty, BigPanda, AlertOps, AIMS, Incident.io, StatusCast Incident Management, Kintaba, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare IBM Cloud Pak for Watson AIOps vs Freshservice vs Freshdesk

IBM Cloud Pak for Watson AIOps

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure