8.5
Spot Score
Collaborate with ease, manage incidents blameless.
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Starts from $20/User/Month
Blameless has garnered a positive reputation among users for its effective incident management solutions. Users appreciate the seamless integration with popular platforms like Jira and Slack, making it easy to divide incidents and utilize rule engines efficiently. The personalized support from the Blameless team stands out, with commendations for their ...Read more
Seamless integration with various platforms like Jira, Slack, Zoom, etc., enhancing collaboration and communication.
Personalized and exceptional support from the Blameless team, ensuring prompt responses and issue resolutions.
Comprehensive automation features that streamline incident management processes, saving time and improving consistency.
Intuitive user interface with straightforward configurations, enabling easy setup and use for incidents.
Possible complexity for new users due to the richness of features and customizations without proper initial guidance.
Limited availability of additional apps and connectors in the Marketplace, limiting advanced functionality options for users.
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AU
Anonymous User
01/21/24
"Excellent Incident Management Tool"
What do you like best about Blameless? - Easy Team division of incidents via types. - Easy Taging and rule engine on top of that.
MB
Mike B
01/03/24
"A comprehensive software to fit a wide range of companies"
What do you like best about Blameless? Blameless integrates well with many different platforms including Jira and Slack. The interface is pretty easy to use and figure out. The most recent customer support has been very helpful and theyve made strides to improve their customer sucess department.
AU
Anonymous User
12/21/23
"Great product with excellent support!"
What do you like best about Blameless? The personal support from the Blameless team and response to feedback, issues, bugs, etc. is amazing. What do you dislike about Blameless?
MJ
Matt J
12/20/23
"Effective incident and issue management"
What do you like best about Blameless? Blameless connects seamlessly with other tools, is fairly robust, customizable, features great reporting, and meets a variety of use cases for our company.
MJ
Matt J
12/20/23
"Effective incident and issue management"
What do you like best about Blameless? Blameless connects seamlessly with other tools, is fairly robust, customizable, features great reporting, and meets a variety of use cases for our company.
DL
Devon L
12/20/23
"A product that can help when incidents occur!"
What do you like best about Blameless? We have had Blameless for a couple of years now. This product is crucial for when we are dealing with an incident within our organization. They have a lot of integrations into the platforms we use (Slack, JIRA, Zoom, etc) and allow for a seamless way to bring the necessary teams together when needed most.
AU
Anonymous User
12/19/23
"Blameless Incident Response product is the best"
What do you like best about Blameless? The enablement and help during onboarding from Balmeless' CS team was outstanding - they really helped educate and partner with my team on various enablement sessions. It truly felt like a partnership. Kudos to the entire CS org at Blameless.
AU
Anonymous User
12/19/23
"Blameless Incident Response product is the best"
What do you like best about Blameless? The enablement and help during onboarding from Balmeless' CS team was outstanding - they really helped educate and partner with my team on various enablement sessions. It truly felt like a partnership. Kudos to the entire CS org at Blameless.
JO
Jay O
12/19/23
"Fantastic collaboration and Experience"
What do you like best about Blameless? I want to express gratitude for Blameless's exceptional collaboration and support. Working with them/Matthew Dodge has been an absolute pleasure, and their commitment to delivering outstanding service is truly commendable.
CM
Chretien M
12/18/23
"Blameless helping to improve Space Operations"
What do you like best about Blameless? The ability to track customer and incident time as separate timespans on the same incident. This allows our team to calculate how long an incident takes to fully resolve when any customer affected services are involved and have been fully addressed.
