7.9
Spot Score
Effortless customer support at your fingertips.
User Ratings
Main Features
Pricing
GetHelp offers custom pricing plan
Showing 1-9 out of 9
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 5 more
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 6 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Multi-Channel Communication
Customizable Branding
Ticket Management
+ 5 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 5 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score
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Product Description
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 5 more
Unique Features
Incident Management
Macros (Templated Responses)
Surveys & Feedback
+ 3 more
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 3 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 4 more
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
Social Media Integration
Surveys & Feedback
Live Chat
Pricing
Starts from $9/Month
8.7
Spot Score
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Product Description
Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The software is dedicated to Searching, Managing, and Monitoring IT assets throughout the entire organization. Need a ...
Read moreCommon Features
Multi-Channel Communication
Customizable Branding
Ticket Management
+ 5 more
Unique Features
Incident Management
Surveys & Feedback
Known Issue Management
+ 1 more
8.6
Spot Score
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Product Description
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 4 more
Unique Features
Incident Management
Surveys & Feedback
Known Issue Management
+ 1 more
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly