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9.2

Spot Score

Deskpro - Help Desk Software

Deskpro Alternatives with Better Pricing

Transforming support with customizable tools and lightning-fast solutions.

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Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $29/User/Month when Billed Yearly

  • Free Trial available

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Alternatives of Deskpro with

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List of the Top Deskpro alternatives as of April 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • AI based Chatbots

  • AI Assistant

  • Ticketing

+ 10 more

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • Reporting and Analysis

  • Chat (Messaging)

  • Custom Domain

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Logo

Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

  • Ticket Management

  • Live Chat

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

8.8

Spot Score

Apptivo - CRM Software

Apptivo

Simplify your business processes with Apptivo.

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Product Description

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 7 more

Pricing

Free Trial available, Try Now

Starts from $8/User/Month when Billed Yearly

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

  • AI based Chatbots

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Deskero - Help Desk Software

Deskero

Streamlining customer support, one click at a time.

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4.3

(70)

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Product Description

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $9/User/Month when Billed Yearly

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.5

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

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4.4

(82)

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Product Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $24.92/Month when Billed Yearly

8.2

Spot Score

eStreamDesk - Help Desk Software

eStreamDesk

Streamline your customer support with eStreamDesk.

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4.5

(4)

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Product Description

The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features include what users expect from a help desk application as well as much more: multi-tasking, queue control, ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/Month, also offers free forever plan