Spot Score

Customer.io

Personalized marketing, simplified.

4.3

(310)

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Starts from $100/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Customer.io?

Affiliate Disclosure

Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the right message at the right time to the right people. It is a complete marketing stack for actionable insights and rapid-fire iteration for every department in your business

Pricing

Starts from $100/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Customer.io software demo

View demo

Customer.io Features

Show Feature Explanation

Features Score:

Lead Scoring

Multivariate Testing

Analytics (ROI Tracking)

Campaign Segmentation

Website Visitor Tracking

Channel Management

Customer.io Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Customer.io Pricing

Starts from $100/Month

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Essentials

$100

/Month

Up to 5,000 profiles included *
Send Emails, Push, In-App, and SMS
Visual Workflow Builder
Segmentation
Two Workspaces

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Premium

Includes features of Essentials plan, plus
Custom Data + Message Volume
Premium Product Features
Additional Workspaces
90-day Onboarding Program

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Enterprise

Includes features of Premium plan, plus
Managed Infrastructure *
Customer Success Manager
Quarterly Success Reviews
Enterprise Technical Support *

Show more +

Explore in-depth pricing

Screenshots of the Customer.io Pricing Page

Disclaimer: Pricing information for Customer.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Customer.io

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Customer.io Reviews & Ratings

4.3

Very Good

Based on 310 ratings & 275 reviews

Rating Distribution

Excellent

(186)

Very Good

(74)

Good

(10)

Poor

(1)

Terible

(4)

Expert's Review generated by AI

Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface caters to both technical and non-technical users, enabling businesses to create deeply personalized campaigns with ease. Users praise the platform's flexibility, which ...Read more

Customer.io pros and cons

Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.
Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.
Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.
Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.
Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates.

Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.
Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.
Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.

User Review

Denys C

02/09/24

0.5 out of 5

"Attention - Dark Billing Policy - every month they charge for already deleted profile"

What do you like best about Customer.io? I like that Customer.io makes it easy to create personalized customer experiences. It allows us to quickly ...

Jan-Matthias M

01/25/24

4.5 out of 5

"Good multitool for marketing communications, segmenting and more"

What do you like best about Customer.io? The user interface is good, you can differentiate between the different features well and understand how they ...

Neal O

01/19/24

4.5 out of 5

"Been using it for nearly 4 years"

What do you like best about Customer.io? The campaign builder is amazing! I wish Zapier had this same layout, it's really intuitive and powerful. What ...

Paw Christian S

01/09/24

5 out of 5

"Excellent service"

What do you like best about Customer.io? - The platform is easy to navigate - Lots of possibilities when creating flows and use of data. - Excellent ...

View all Reviews

Customer.io Customers

asics

Segment

Buffer

Clearbit

Grove

Mapbox

IFTTT

Notion

Zwift

CareGuide

the knot

billie

mailgun

Pillpack

obe

Customer.io Integrations

4.4

4.5

4.4

4.3

4.4

4.1

3.7

4.3

4.1

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4.4

4.4

3.9

4.1

4.2

4.5

2.6

4.5

4.5

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4.5

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4.3

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3.4

4.3

3.8

3.5

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4.5

4.1

4.6

4.3

4.5

4.7

4.2

4.2

4.7

4.4

4.6

3.8

4.5

4.6

4.3

4.2

4.5

4.4

4.2

4.3

4.4

4.3

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4.7

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4.3

3.9

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4.3

4.5

4.5

4.5

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3.5

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4.7

4.3

4.5

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4.4

4.3

4.8

2.7

4.2

4.8

4.2

View all integrations

Customer.io Support

Customer Service

Online

Location

Portland, Oregon

Reach out to Customer.io Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Customer.io is a Marketing Automation Software. Customer.io offers Website Visitor Tracking, Lead Nurturing, Lead Management, Landing Pages, Email Drip Campaigns and many more functionalities.

Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend and Contactspot.

Yes, Customer.io provides API.

No, Customer.io doesn't provide mobile app.

Customer.io is located in Portland, Oregon

Customer.io offers Free Trial, Subscription, Quotation Based pricing models

Yes, Customer.io can integrate with Bizzabo, Eventbrite, Aha!, productboard and many more.You can find more integration for Customer.io here

The starting price of Customer.io is $100/Month

Researched by Rajat Gupta