Spot Score

SendGrid

Effective sending for successful communication.

3.4

(1014)

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is SendGrid?

Affiliate Disclosure

SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been shipping billions of email campaigns with an uptime, guaranteed. Zero SPAM complaints.

Pricing

Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

SendGrid software demo

View demo

SendGrid Pricing

Claim a Free Trial

Free Trial

Yes, It's available

SendGrid Pricing

Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription )

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Disclaimer: Pricing information for SendGrid is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for SendGrid

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Campaigner

Power your email marketing with ease.

8.8

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Close

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8.6

Excellent

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SendGrid Reviews & Ratings

3.4

Good

Based on 1014 ratings & 605 reviews

Rating Distribution

Excellent

(235)

Very Good

(101)

Good

(28)

Poor

(13)

Terible

(228)

Expert's Review generated by AI

SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more

SendGrid pros and cons

Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.

Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
Deliverability issues - Numerous instances of emails being blocked or undelivered due to blacklisting and poor IP reputation.

User Review

Thomas G

01/21/21

1 out of 5

Sendgrid used to be great some years…

Sendgrid used to be great some years back. Now - not so much. Suspended accounts, no help from support, no response from billing. Nothing.Based on ...

Regan Wood

01/21/21

1 out of 5

Woof, really weak analytics tool and terrible service

This is a really bad option if you're a small business and don't have a dedicated web designer on staff. It's extremely bloated and complicated, makes ...

Per Wirén

01/15/21

1 out of 5

Customer support is a joke

Customer support is a joke. Copy/paste answers that don't respond to the actual question. Web interface is stupid also. Have had some problems with ...

User_Saas

01/13/21

1 out of 5

Worst tool

Worst toolDon't ever use it. Overpriced and not worthy at all.

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SendGrid Support

Customer Service

24/7 (Live rep)

Online

Location

Denver, CO

Reach out to SendGrid Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SendGrid is a Transactional Email Software. SendGrid offers Dashboard, Template Management, A/B Testing, Multi-factor Authentication, Predesigned Email Templates and many more functionalities.

Some top alternatives to SendGrid includes Pipedrive, SMTP, Campaigner, Close and Moosend.

Yes, SendGrid provides API.

No, SendGrid doesn't provide mobile app.

SendGrid is located in Denver, CO

SendGrid offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the SendGrid as of now.

The starting price is not disclosed by SendGrid. You can visit SendGrid pricing page to get the latest pricing.

Researched by Rajat Gupta

SendGrid

What is SendGrid?

Pricing

Customer Type

Platform Type

SendGrid software demo

SendGrid Features

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Free SendGrid Alternatives

Pipedrive

SMTP

Campaigner

Close

Moosend

SendGrid Reviews & Ratings

SendGrid Support

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Frequently Asked Questions (FAQs)