Compare Customer.io vs SendGrid vs Pipedrive vs SMTP

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Customer.io (275) Get Quote Get Quote	SendGrid (605) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the ... Read More	SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been ... Read More
Entry Level Pricing	Starts from $100	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.8/10
User Ratings	4.3 (310)	3.4 (1014)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	35 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$100	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 310 reviews)	3.4 (based on 1014 reviews)
Rating Distribution	Excellent 186 Very Good 74 Good 10 Poor 1 Terible 4	Excellent 235 Very Good 101 Good 28 Poor 13 Terible 228
Expert's Review generated by AI	Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface ...Read more	SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive ...Read more
Pros and Cons	Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike. Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns. Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems. Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms. Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates. Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases. Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features. Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.	Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability. API functionality - Users appreciate the quality of the API services for sending emails. Poor customer support - Multiple complaints about ineffective and unresponsive customer service. Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation. Deliverability issues - Numerous instances of emails being blocked or undelivered due to blacklisting and poor IP reputation.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Bizzabo 4.4 (344 reviews) Eventbrite 4.5 (5195 reviews) Aha! 4.4 (758 reviews)	No Integration information available.

Customers

Customers	asics Segment Reddit	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	6 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Pipedrive 4.5 SMTP 3.9 Campaigner 3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Customer.io and SendGrid offer a Free Trial.

Customer.io is designed for Large Enterprises, Medium Business and Small Business.

SendGrid is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Customer.io begins at $100/Month, while pricing details for SendGrid are unavailable.

Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, ActiveTrail, Iterable, Hubspot Marketing Hub, Klaviyo, SendGrid, MailChimp, StreamSend, Adobe Marketo Engage and Contactspot.

Some top alternatives to SendGrid includes Pipedrive, SMTP, Campaigner and Moosend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Customer.io vs SendGrid vs Pipedrive vs SMTP

Customer.io

SendGrid

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure