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Klaviyo - Marketing Automation Software
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Overview

Description

Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the ... Read More

Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More

Entry Level Pricing
  • Starts from $100
  • Starts from $45
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

9.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $100
          • $45
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagecustomer-io pricingklaviyo pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          186

          Very Good

          74

          Good

          10

          Poor

          1

          Terible

          4

          Excellent

          630

          Very Good

          58

          Good

          5

          Poor

          0

          Terible

          11

          Expert's Review generated by AI

          Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface ...Read more

          Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more

          Pros and Cons
          • Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.

          • Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.

          • Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.

          • Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.

          • Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates.

          • Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.

          • Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.

          • Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.

          • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

          • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

          • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

          • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

          • Seamless integration with popular eCommerce platforms like Shopify and BigCommerce, alongside other SaaS tools.

          • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

          • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

          • Limited direct support post-onboarding by business development reps, leaving users reliant on other help channels.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          asics

          asics

          Segment

          Segment

          Reddit

          Reddit

          No Customers information available.

          Media and Screenshots

          Screenshots
          New Dashboard

          2 Screenshots

          Integration

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customer.io offers Free Trial, but Klaviyo does not.

          Customer.io is designed for Large Enterprises, Medium Business and Small Business.

          Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customer.io Starts at $100/Month whereas for Klaviyo Starts at $45/Month.

          Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, ActiveTrail, Iterable, Hubspot Marketing Hub, Klaviyo, SendGrid, MailChimp, StreamSend, Adobe Marketo Engage and Contactspot.

          Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].