List of Free Service Desk Software in April 2025

Showing 21-30 out of 30

List of the Best Service Desk Software For Free as of April 2025

Jira Service Desk

Efficiently manage service requests with ease.

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4.1

(269)

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Product Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

Pricing

Free Trial available, Try Now

Starts from $10One-Time Payment, also offers free forever plan

TechExcel ServiceWise

Streamline your IT processes with ease.

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3.9

(4)

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Product Description

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...

Pricing

Free Trial available

TechExcel ServiceWise offers custom pricing plan

ServicePRO

Efficiently manage your field service operations.

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3.9

(11)

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Product Description

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...

Pricing

Free Trial available, Try Now

Starts from $22/User/Month

BMC Helix ITSM

Streamline customer interactions with Helix.

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3.8

(278)

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Product Description

Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk functionality. A single, comprehensive view of each customer allows Helix to improve key processes, ...

Pricing

Free Trial available

BMC Helix ITSM offers custom pricing plan

Ivanti Service Manager

Elevate your IT service management with Ivanti.

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3.8

(171)

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Product Description

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...

Pricing

Free Trial available

Ivanti Service Manager offers custom pricing plan

TOPdesk

Efficiency and collaboration done right.

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2.3

(1)

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Product Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

Pricing

Free Trial available, Try Now

TOPdesk offers custom pricing plan

HR365 Helpdesk

Efficient ticket tracking for seamless helpdesk management.

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2.2

(20)

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Product Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...

Pricing

Free Trial available, Try Now

Starts from $49/Month

Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

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Product Description

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

Pricing

Free Trial available, Try Now

Motadata ServiceOp offers custom pricing plan

Rezolve.ai

Transform your workplace with AI automation.

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Product Description

Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers a one-stop solution for service desk operations, customized workflows, and chatbots that can handle IT, HR, and other issues. With features such as ...

Pricing

Free Trial available, Try Now

Rezolve.ai offers custom pricing plan

Micro Focus Service Manager

Empowering IT to deliver exceptional service.

Request a Quote

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Product Description

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...

Pricing

Free Trial available

Micro Focus Service Manager offers custom pricing plan

Best Service Desk Software For Free

Jira Service Desk

Efficiently manage service requests with ease.

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

TechExcel ServiceWise

Streamline your IT processes with ease.

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...

ServicePRO

Efficiently manage your field service operations.

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...

BMC Helix ITSM

Streamline customer interactions with Helix.

Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk functionality. A single, comprehensive view of each customer allows Helix to improve key processes, ...

Ivanti Service Manager

Elevate your IT service management with Ivanti.

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...

TOPdesk

Efficiency and collaboration done right.

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

HR365 Helpdesk

Efficient ticket tracking for seamless helpdesk management.

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...

Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

Rezolve.ai

Transform your workplace with AI automation.

Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers a one-stop solution for service desk operations, customized workflows, and chatbots that can handle IT, HR, and other issues. With features such as ...

Micro Focus Service Manager

Empowering IT to deliver exceptional service.

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...

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