Compare Jira Service Desk vs HR365 Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	HR365 Helpdesk (20) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More
Entry Level Pricing	Starts from $10	Starts from $49
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.1 (1068)	2.2 (2)
	Get Quote	Get Quote

Software Demo

Demo	View demo	HR365 Helpdesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
Starting From	$10	$49
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1068 reviews)	2.2 (based on 2 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more
Pros and Cons		Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	No Integration information available.

Customers

Customers	Domino's Airbnb Square	KPMG Apollo Bank SIEMENS

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira Service Desk and HR365 Helpdesk offer a Free Trial.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for HR365 Helpdesk Starts at $49/Month.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira Service Desk vs HR365 Helpdesk

Jira Service Desk

HR365 Helpdesk

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure