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Compare TechExcel ServiceWise vs ServicePRO

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Overview

Description

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT ... Read More

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $22
Free Trial Availability
  • Free Trial available
User Ratings

3.9

(9)

3.9

(27)
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Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Starting From
      • Not Available
      • $22
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      2

      Terible

      0

      Excellent

      2

      Very Good

      5

      Good

      2

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the ...Read more

      Pros and Cons
      • Easy to use interface, making it accessible for both new users and administrators.

      • Allows for customization to specific ticket types and tasks, with satisfactory reports.

      • Centralizes all information in one place, enhancing workflow efficiency and communication.

      • Supports cloud platform, facilitating scalability and flexibility in operations.

      • Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

      • Performance issues encountered when adding features, impacting overall system functionality.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      TriTech

      TriTech

      Premier Health

      Premier Health

      Veale Wasbrough Vizards

      Veale Wasbrough Vizards

      The Withlacoochee River Electric Cooper

      The Withlacoochee River Electric Cooper

      StuyTown

      StuyTown

      Media and Screenshots

      Screenshots
      Live Sync

      4 Screenshots

      Templates

      1 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both TechExcel ServiceWise and ServicePRO offer a Free Trial.

      TechExcel ServiceWise is designed for Large Enterprises, Medium Business and Small Business.

      ServicePRO is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of ServicePRO begins at $22/User/Month, while pricing details for TechExcel ServiceWise are unavailable.

      Some top alternatives to TechExcel ServiceWise includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Help Desk Premier, DeskXpand and Scopedesk.

      Some top alternatives to ServicePRO includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, Micro Focus Service Manager, HelpDesk, eStreamDesk, Milldesk and Sitehelpdesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].